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AutoNation Subaru Arapahoe

Centennial, CO

Overview
Reviews
Vehicles
4.6
1,136 Reviews
For Denver area residents, there is no better place for Subaru cars and SUVs than AutoNation Subaru Arapahoe. Our Centennial, CO showroom features one of the largest inventories of new and used Subaru vehicles in the Denver area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars and SUVs for sale. Whether you're upgrading to one of the latest new models, or are getting behind the wheel of Subaru for the first time, we look forward to your visit!
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9955 E Arapahoe Road

Centennial, CO

80112

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Showing 1,136 reviews

August 23, 2022

Austin Forde was great. Kind, courteous, and kept me thoroughly informed on what was being done and how long things were going to take. I appreciated him very much! More

by Melachance
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Forde
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Aug 27, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Arapahoe! Feel free to stop by if you ever need any more help.

August 23, 2022

Not is a top knot associate! A love the customer service! I will came back for sure! More

by Paulo Falcão
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kanin Not
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Aug 27, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 23, 2022

Good service,they take care of you like a family member which make you feel like you are welcome there More

by evelyn Chavez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea and juan
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Aug 27, 2022 -

AutoNation Subaru Arapahoe responded

Hi Evelyn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 23, 2022

Inconsistent, always tacking on extras, lengthy services, no urgency, bad management, broke again after fix. More

by Scarcasses25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle
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Aug 27, 2022 -

AutoNation Subaru Arapahoe responded

Hi, we are deeply disappointed by your experience at AutoNation Subaru Arapahoe. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6119 to discuss what we can do to help.

Aug 31, 2022 -

Scarcasses25 responded

This is a generic number with prompts with no instructions on how to contact the GM. I have called several times to the service center to be put to VM by several service managers with no return call. This just proves my point about the terrible service. I really wanted to hear what you would do to make this right but seems like I have to jump through hoops to get a callback. I am so ready to stop getting service here but you guys still fixed stuff that still is persistent issues to this day that I want to be fixed. This would be my third attempt within the past 2 weeks. No returned call still. left one as early as yesterday for a service manager named "Kanin Prasertsin" and another previously before my latest tire rotation with no call back as well. You guys also claimed to fix my AC then inquired again what it would cost for you guys to look at it again and you would charge me the same cost full price as the first time to diagnose the problem when you guys never fixed it the first time clearly. This is bad Customer Service on like every level with no follow-up. Every route to speaking to a manager or service person to discuss pricing results in a dead end and no call back then when you at the dealership the reps are short with you and give you a card to call back in to have the same revolving door process.

August 22, 2022

Thank you. Very courteous and efficient service. My tech rep was especially customer-first friendly. Thanks, Ken More

by aeklarson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wahleed
Report | Print
Aug 27, 2022 -

AutoNation Subaru Arapahoe responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 22, 2022

My first experience with Subaru dealer and was amazing. Tku for all your do for us. More

by jorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
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Aug 27, 2022 -

AutoNation Subaru Arapahoe responded

Hello Jorge, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2022

I have had varied service, sometimes outstanding, sometimes not. Also have worked with sales, had a mixed experience, but better than other Subaru dealers in town. More

by chazh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
multiple individuals
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Aug 25, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2022

I have been bringing my vehicles in for service to this dealership for many years. They have always taken care of me and my vehicle. The service is completed efficiently and on time. This time was no diffe More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Forde
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Aug 26, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 21, 2022

Lucas and Alejandra are by far the best team ever beyond happy with all 3 purchase in the last 5 months!! More

by Ebeaton1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas, Alejandra
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Aug 26, 2022 -

AutoNation Subaru Arapahoe responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2022

Hands down, Best customer service and very quick purchase process. In the last three months I have purchased 3 vehicles. Make sure you ask for Lucas Sachs and Alejandra Flores, they are the best! More

by beaton3131129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Sachs, Alejandra Flores
Report | Print
Aug 25, 2022 -

AutoNation Subaru Arapahoe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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