AutoNation Subaru Arapahoe

Great work. Had a later appointment and then I needed to change it for an earlier time and then Ms. carrisa assisted me and got me earlier which worked out aweso Had a later appointment and then I needed to change it for an earlier time and then Ms. carrisa assisted me and got me earlier which worked out awesome. Thanks Carrisa your Awesome More

They were very kind in achieving the best business and their attention was excellent at all times. their attention was excellent at all times. More

The outstanding response to a possible transmission problem was much appreciated. Nick told me that it was dangerous to drive the car in that condition, because the transmission could lock up while dri problem was much appreciated. Nick told me that it was dangerous to drive the car in that condition, because the transmission could lock up while driving or other unpredictable actions. Since the diagnosis couldn't be done that particular day, I told Nick that I would drive anyway and come back another time. Nick was able find a loaner car on short notice, so that I would not have to drive the car in that condition. Turns out that there was not a transmission problem, although there is an unusual noise from it. Since we had expected to have the loaner for up to several weeks, we filled up the partially depleted gas tank, only to return the loaner after about 50 miles. So we were given some credit against the service charges for the amount of extra fuel, thank you! I am completely satisfied, within the usual boundaries of doing business with a dealership. By that, I mean having to dodge the usual upselling of services, such as changing air filters that I had already done. And changing the differential oil...another upsell item, since my owner's manual says inspect only every 30,000 miles. I was disappointed that after making an online service appointment, I was told upon arrival that the appointment is for evaluation of my requested service, not service that could be done while I wait, due to a shortage of service technicians. I was also told that had I phoned in to make the appointment, that I would have been advised of this situation. Otherwise, arriving and greeting and discussion of the requested service was nicely done. And the online dealer coupon for a discount was honored. More

My husband and I had a really good time! Things went very fast even though we got off work at a later time. Overall we walked out with a very good vehicle with tremendous space for our growi Things went very fast even though we got off work at a later time. Overall we walked out with a very good vehicle with tremendous space for our growing family. Thank you Ross for the very best help!! More

It was my annual checkup. Made the appointment online, was immediately greeted upon arrival, received a message when the servicing was complete. It all went very smoothly an Made the appointment online, was immediately greeted upon arrival, received a message when the servicing was complete. It all went very smoothly and of course it was great that they didn't find any thing wrong with the car. More

Autonation Subaru took good care of me. The first time they put the wrong part in ( adviser said) the wrong part was put in the 1st time) they let me have a loaner car due to I told them to The first time they put the wrong part in ( adviser said) the wrong part was put in the 1st time) they let me have a loaner car due to I told them to take there time. I had a appointment to go to. So it’s hopefully done right this time. Thank you for taking care of me, I really appreciate it. More

Ross Rohde & Shweta Vishnoi are the car selling dream team. I haven’t purchased a car since 2016 so the car buying process was much smoother, they are both extremely well informed and will help get you i team. I haven’t purchased a car since 2016 so the car buying process was much smoother, they are both extremely well informed and will help get you into your new vehicle with ease and excitement. Ross is so full of knowledge and even shared his own experiences with his vehicles and that helped me to make a great decision for my purchase. We ordered the car and when it was delivered he gave me an update. I came in that same Saturday and Shweta handles all the paperwork within a great time limit, she was thorough with all the services they offer, and gave me lots of options for warranty and services, I made some great decisions with her help and now my vehicle will be taken care of by their Subaru team if I ever need it. She is also super funny and kind as well, love them both! I’ve gotten so many compliments on my new 2023 Subaru Outback Wilderness edition & it was the best investment I could have made. Thank you to Subaru for having these two amazing employees. I would highly recommend asking for Ross if you’d like a great experience such as mine. More

The service was very prompt and courteous. I am handicapped and the Jessica was very helpful. I am handicapped and the Jessica was very helpful. More

The work was done quickly and courteously The representative was informative and kept me informed representative was informative and kept me informed More

Very professional with no high pressure tactics. Made the entire process very easy than you Second new car purchased at this location Made the entire process very easy than you Second new car purchased at this location More