AutoNation Subaru Arapahoe

Communication, communication, communication. Is key. Took 4 interactions before we knew they had people out for the day so things were going to be slower. Tell me whwn I drop off car so it he Is key. Took 4 interactions before we knew they had people out for the day so things were going to be slower. Tell me whwn I drop off car so it helps set expectations. If didnt know at the time, then lwt the Service reps tell us when they call with a time update. Will save you, the manager and your staff time, expense and frustration for all. More

I am always treated very courteously by the staff. They take the time to explain what the issue is with my vehicle, what their plan is to fix it, and what the cost will be. Carrissa, who took care of They take the time to explain what the issue is with my vehicle, what their plan is to fix it, and what the cost will be. Carrissa, who took care of me yesterday, is a prime example of this. I have purchased 3 vehicles here and my son has bought 1. I always recommend Autonation Subaru Arapahoe to anyone I know who is considering purchasing a car. More

The person advising me was friendly, helpful and communicated well. Service was fast and thorough. communicated well. Service was fast and thorough. More

I was actually going to leave without making a purchase but the customer service from Phillip and Bob was extremely good. Me and my husband put up four things that had to pass for us to make this purchase but the customer service from Phillip and Bob was extremely good. Me and my husband put up four things that had to pass for us to make this purchase and they succeeded with 3 out of 4 and with the hard work they put forward we made an exception on #4. I would definitely recommend. More

Service was quick and well done. The service rep came up with a coupon unsolicited and save me money. Overall very pleased. The service rep came up with a coupon unsolicited and save me money. Overall very pleased. More

Service was quick and professionally. The waiting area could use an upgrade. Overall was fine. The waiting area could use an upgrade. Overall was fine. More

Bryan was awesome to work with in getting my WRX. He is very happy and passionate about what he does and is quick to respond to any questions you may have. He is very happy and passionate about what he does and is quick to respond to any questions you may have. More

I just moved back to the area and picked a dealership close for service. Scheduling online was quick and easy. When I got to the service entrance was greeted within a couple minutes and met Taylor, my close for service. Scheduling online was quick and easy. When I got to the service entrance was greeted within a couple minutes and met Taylor, my service rep. She was personable and as i was waiting for the car, showed me the waiting room. It is a nice area. As there was additional work to be done, Taylor provided a thorough description and told me the additional time of up to 2 hours. From the time I arrived at the service to the tome I left was 1.5 hours, not the projected 3! Charissa checked me out, was knowledgeable about what was done to my car and again, made me feel welcome. Please ask Taylor and Charissa the mechanic, I apologize for not remembering his name; my car was well taken care of. I had a great experience and will definitely return and recommend. More

My Service Advisor, Carrissa, was excellent. The service was quick and to my satisfaction. Carrissa was honest and courteous. Well done. The service was quick and to my satisfaction. Carrissa was honest and courteous. Well done. More

Work was completed in timeframe I was told went over in detail what was done when I would need brakes and new tires. Kanin was very friendly service rep. Was concerned about leaving auto due to my sons tru detail what was done when I would need brakes and new tires. Kanin was very friendly service rep. Was concerned about leaving auto due to my sons truck being stolen at a service station and this dealership is very safe More