AutoNation Subaru Arapahoe

The service was great, very friendly and clear communication - I love the text messaging system. The online booking could be better though. I received a text message from my service representative communication - I love the text messaging system. The online booking could be better though. I received a text message from my service representative while I was on my way 10 minutes before my original appointment saying that they didn't have my tires ordered even though I had selected these during my booking. I had wished there was a prompt to submit an order at that time so I didn't have to wait another 2 weeks to get this done. But the courtesy Lyfts to and from work on my service date were extremely helpful and the communication from Stephanie was great. More

This dealership offers consistently great service. I was in and out in less than an hour and I feel confident with the quality of service. My service advisor, Carrissa, was knowledgeable and helpful. I was in and out in less than an hour and I feel confident with the quality of service. My service advisor, Carrissa, was knowledgeable and helpful. More

Carrissa was fantastic. She kept me informed during every step of the service appointment. Service center provided a nice environment in which to wait. She kept me informed during every step of the service appointment. Service center provided a nice environment in which to wait. More

Staff was polite and friendly. But it took 6 hours for an oil change and check out of stereo speakers cutting in and out. And at one point I was told that they couldn't find anythi But it took 6 hours for an oil change and check out of stereo speakers cutting in and out. And at one point I was told that they couldn't find anything wrong with my brakes!!! Will be going back to Shaw Subaru in the future. More

Ean is by far the most trustworthy and thorough advisor in the service department. Thank you for all you do, man! in the service department. Thank you for all you do, man! More

Brian, our salesman, was very friendly, knowledgeable and professional. He was easy to work with and made the experience very special. We appreciated receiving a thank you letter, from the manager, for purch professional. He was easy to work with and made the experience very special. We appreciated receiving a thank you letter, from the manager, for purchasing the vehicle. More

Excellent Service. Test Driving and Ordering a new vehicle was a very simple process. We were happy with the customer service that we received. Test Driving and Ordering a new vehicle was a very simple process. We were happy with the customer service that we received. More

Sold me just what was needed. On time and well done. There diagnosis was accurate. On time and well done. There diagnosis was accurate. More

Great experience. Great customer service. I had an oil change done very quickly. I also needed help at the parts counter. They were able to find the part I needed a Great customer service. I had an oil change done very quickly. I also needed help at the parts counter. They were able to find the part I needed and they had it in stock! More

Excellent service. I would recommend them to not only Subaru owners, but to anyone needing service on their vehicle. I would recommend them to not only Subaru owners, but to anyone needing service on their vehicle. More