AutoNation Subaru Arapahoe

I really liked my salesperson. He was friendly and knowledgeable. The car is in great condition. It was sold to me with a cracked front window shield, and the dealership took care He was friendly and knowledgeable. The car is in great condition. It was sold to me with a cracked front window shield, and the dealership took care of repairing that at no cost. My only less positive comment is the car was sold to be with ONE key fob, and I had no idea until I had signed the papers. When I learned a key fob costs over $500, I called my salesperson and persuaded him to talk to the sales manager about having an additional key fob made for me at no cost. They agreed after I would not back down. It took between 10-15 calls or texts, but someone did finally come out and create another key fob at not additional cost. Overall, I would most definitely buy from this dealership again, even though they refused to price negotiate on the sticker price of the used (2021) car. For the most part, it was a positive experience. More

Pros: My service advisor was great. They gave me a free loaner during diagnostics. Diagnostic fee was super reasonable. Cons: The price I was quoted for a routine repair (brake They gave me a free loaner during diagnostics. Diagnostic fee was super reasonable. Cons: The price I was quoted for a routine repair (brakes and differential fluid) was more than double the price of a Subaru specialist with far better customer ratings. Even with my Costco discount, their price was still higher than another Subaru dealership. More

Asst Service Mgr, Kanin Prasertsin and team were extremely efficient and diagnosed the issues ASAP. The photos taken of rodent damage to wiring explained it all. What should have taken a week (par extremely efficient and diagnosed the issues ASAP. The photos taken of rodent damage to wiring explained it all. What should have taken a week (parts supply chain) ended up just taking a few days and I was back up and running. They communicated daily on progress status. Totally satisfied with this dealer’s service. Max Dansereau-Denver More

Connor and Dylan did a GREAT job. No pressure, just provided the information I needed! I bought a Forester and I love it. I highly recommend this dealership!! No pressure, just provided the information I needed! I bought a Forester and I love it. I highly recommend this dealership!! More

Last Friday I took my car in for its regular maintenance (all it needed was an oil change and tire rotation). When I picked it up, they told me everything looked good (specifically mentioned by breaks/ pads (all it needed was an oil change and tire rotation). When I picked it up, they told me everything looked good (specifically mentioned by breaks/ pads). I told them my windshield wiper fluid was not spraying correctly and I needed it fixed. They said they did not have time to look at it that day and I needed to make a separate appointment. I dropped my car off today (Wednesday) and now they have a laundry list of other things they want to "fix" on my car that would cost about $1500 ... including break pad or shoes which I was just told last week were fine. They also want me to get my 120,000 service done when I am at 111,000 miles. So they either didn't do their job last week or this week they are trying to manipulate me. More

The dealership and staff was very professional and helpful when servicing my vehicle. My vehicle was fully taken care of and all services were thoroughly explained to me before completing the service. helpful when servicing my vehicle. My vehicle was fully taken care of and all services were thoroughly explained to me before completing the service. More

Nice waiting area. The service engineer provided me updated from time to time, and very professional The service engineer provided me updated from time to time, and very professional More

I came in with my Dad looking for a car that I saw on the website and was able to look at it and test drive it. I ended up getting it. We were greeted right away and soone helped us right away. Will do busin website and was able to look at it and test drive it. I ended up getting it. We were greeted right away and soone helped us right away. Will do business with them again. More

The dealership has provided me with friendly professional service, and staff every time I need my Acent serviced. service, and staff every time I need my Acent serviced. More

I am an evacuee from hurricane Ian my car was a total loss. When I started looking for a new car Subaruwasthe only dealership that took the time to work with me and had solutions to my not so ordinary pr loss. When I started looking for a new car Subaruwasthe only dealership that took the time to work with me and had solutions to my not so ordinary problem. I am now back on my island, Allen Sanibel. Although a lot of work needs to be done on the isl, I feel safe in my new Subaru. Robyn Moran More