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AutoNation Subaru Arapahoe

Centennial, CO

4.7
1,102 Reviews
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9955 E Arapahoe Road

Centennial, CO

80112

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Showing 1,102 reviews

November 30, 2022

Austin the Service Advisor that helped me with the repairs I came in to address was super helpful and knowledgeable. Everyone here was friendly, very outgoing and resourceful which I highly value in a More

by BDean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Forde, Dylan
Dec 01, 2022 -

AutoNation Subaru Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2022

The service was great, very friendly and clear communication - I love the text messaging system. The online booking could be better though. I received a text message from my service representative More

by mkollmeier10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Dec 01, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 30, 2022

This dealership offers consistently great service. I was in and out in less than an hour and I feel confident with the quality of service. My service advisor, Carrissa, was knowledgeable and helpful. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrissa W.
Dec 01, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 29, 2022

Carrissa was fantastic. She kept me informed during every step of the service appointment. Service center provided a nice environment in which to wait. More

by basore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrissa Williamson
Nov 30, 2022 -

AutoNation Subaru Arapahoe responded

Hi Basore, thank you for your kind review; we are happy to pass along your comments to Carrissa here at AutoNation Subaru Arapahoe! Feel free to stop by if you ever need any more help.

November 29, 2022

Staff was polite and friendly. But it took 6 hours for an oil change and check out of stereo speakers cutting in and out. And at one point I was told that they couldn't find anythi More

by Sheri
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jason Raabe
Nov 30, 2022 -

AutoNation Subaru Arapahoe responded

Hi Sheri, we appreciate you taking the time to respond. The staff at AutoNation Subaru Arapahoe take our reviews very seriously. If you are willing, please call our General Manager at (303) 578-6119 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 29, 2022

Ean is by far the most trustworthy and thorough advisor in the service department. Thank you for all you do, man! More

by Christurner1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EAN
Nov 30, 2022 -

AutoNation Subaru Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 29, 2022

Brian, our salesman, was very friendly, knowledgeable and professional. He was easy to work with and made the experience very special. We appreciated receiving a thank you letter, from the manager, for purch More

by mrlyn_wbb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Jeff and Dillon
Nov 30, 2022 -

AutoNation Subaru Arapahoe responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 28, 2022

Sold me just what was needed. On time and well done. There diagnosis was accurate. More

by jacknb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Nov 29, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 28, 2022

Excellent Service. Test Driving and Ordering a new vehicle was a very simple process. We were happy with the customer service that we received. More

by scdockter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 29, 2022 -

AutoNation Subaru Arapahoe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 27, 2022

Great experience. Great customer service. I had an oil change done very quickly. I also needed help at the parts counter. They were able to find the part I needed a More

by n.scalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember any names
Nov 29, 2022 -

AutoNation Subaru Arapahoe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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