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AutoNation Subaru Arapahoe
Centennial, CO
1,133 Reviews
For Denver area residents, there is no better place for Subaru cars and SUVs than AutoNation Subaru Arapahoe. Our Centennial, CO showroom features one of the largest inventories of new and used Subaru vehicles in the Denver area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars and SUVs for sale. Whether you're upgrading to one of the latest new models, or are getting behind the wheel of Subaru for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,133 reviews
April 16, 2010
I was so fed up with these guys I wanted to warn future I was so fed up with these guys I wanted to warn future buyers so I looked for a place to write my review... so here it goes... 1) The car was fi I was so fed up with these guys I wanted to warn future buyers so I looked for a place to write my review... so here it goes... 1) The car was fine, the saleswoman was actually friendly and nice. Thats where the good stuff ended.... 2) Sales and finance people do not talk! I was told three different things from the sales woman that she did not tell the finance person, including return policey. 3) Finance took a blank check of mine and said that the payments would be automatic. Two late charges later, I find out that they "don't do that." Then why take a blank check of mine? 4) Took car in for free oil change, started to drive home and heard noise. Come to find out the mechanics left a wrench in the wheel well. Then when we took it right back they said "Oh you must have picked that up on the road." Don't give me that bull xxxx, just admit that you are wrong! No big deal, it could of ended there. 5) Fact is, I will be in the market for another Subaru, but I will drive to another state to get one because these guys are a bunch of morons. Trust me, don't go in there, you will have problems. Dear Autonation, this is my 2nd and last car I buy from you until you get you stuff together. More
by matt_matt_s
Employees Worked With
3
October 20, 2009
I was in for some air in my tires and after having the car for a total of 10 minutes they completely scratched up the steering wheel of my BRAND new car. And then denied it. Rudely. The reason they gave car for a total of 10 minutes they completely scratched up the steering wheel of my BRAND new car. And then denied it. Rudely. The reason they gave me was that the seat was all the way back and they couldn't reach the steering wheel, which begs the question: how did you drive it into the back? Lame, and they were unwilling to even talk about fixing, compensating, saying sorry. Never service your car here! More
by xcel
Employees Worked With
Judy in Service
May 15, 2009
I brought my 10 year old, well used outback in with a laundry list of issues. Dealer tried to upsell me on an "engine re-seal" to stop oil leaks for $2849, which is ridiculous, a new engine would be ch laundry list of issues. Dealer tried to upsell me on an "engine re-seal" to stop oil leaks for $2849, which is ridiculous, a new engine would be cheaper. Their price on several service items was 2x what other dealers ask. They will charge you $50 "shop supply fee" in addition to parts, supposedly for disposal and non-itemized items (gloves?, that paper mat on your seat? disposing old parts? ) What bunk. My other shops never charge this fee, and their rates are lower in addition. They'll charge you diagnostic time, minimum of an hour ($115) to basically plug in the code reader. Other shops won't charge you to diagnose something if you end up having them do the work. They estimates they gave me were non-inclusive of the diagnostic fee, the shop supply fee, and taxes, so when I walked in I was expecting to pay $995, and my bill was initially $1250, I complained, and they comped me some of the diagnostics, bringing it down to $1100. I know you basically have to be an idiot to take your car to a dealer shop, but this one seems particularly untrustworthy with respect to what your bill will be when you walk out the door. More
by jeremyb73
Employees Worked With
Chris ( service ) , Mike ( service manager )
