AutoNation Subaru Arapahoe

I brought my 10 year old, well used outback in with a laundry list of issues. Dealer tried to upsell me on an "engine re-seal" to stop oil leaks for $2849, which is ridiculous, a new engine would be ch laundry list of issues. Dealer tried to upsell me on an "engine re-seal" to stop oil leaks for $2849, which is ridiculous, a new engine would be cheaper. Their price on several service items was 2x what other dealers ask. They will charge you $50 "shop supply fee" in addition to parts, supposedly for disposal and non-itemized items (gloves?, that paper mat on your seat? disposing old parts? ) What bunk. My other shops never charge this fee, and their rates are lower in addition. They'll charge you diagnostic time, minimum of an hour ($115) to basically plug in the code reader. Other shops won't charge you to diagnose something if you end up having them do the work. They estimates they gave me were non-inclusive of the diagnostic fee, the shop supply fee, and taxes, so when I walked in I was expecting to pay $995, and my bill was initially $1250, I complained, and they comped me some of the diagnostics, bringing it down to $1100. I know you basically have to be an idiot to take your car to a dealer shop, but this one seems particularly untrustworthy with respect to what your bill will be when you walk out the door. More