AutoNation Subaru Arapahoe

DO NOT SERVICE HERE. The worst experiences continue to happen with the service at this location. We had an oil change planned for today at 11am, see pic below. The car The worst experiences continue to happen with the service at this location. We had an oil change planned for today at 11am, see pic below. The car had an error code and they said they would do their best to get the diagnostics done. Not only did they fail to complete this in 6hrs of waiting, THEY NEVER CHANGED THE OIL!!!!! Incompetent is one word I would use to describe this place and the experience you will have. You have been warned. I would not write this but I have had several bad experiences here as they continue to NOT SHOOT YOU STRAIGHT. More

Brought my Subaru in for service, my service advisor was Mathew Mae’s. Everything was punctual and well communicated. Thanks! Mathew Mae’s. Everything was punctual and well communicated. Thanks! More

Although we leased through a different party, this dealership was prompt with providing cars and delivering what was specified. We are excited to drive a Subaru. dealership was prompt with providing cars and delivering what was specified. We are excited to drive a Subaru. More

Everyone was super helpful and knowledgeable when I traded in my car. I appreciated them staying late to help me. The entire process was very enjoyable. Thank you guys! traded in my car. I appreciated them staying late to help me. The entire process was very enjoyable. Thank you guys! More

I would like to share my negative experience of working with the AutoNation Subaru Arapahoe dealership. When buying a Ram Promaster 3500. I came and chose a car, it had minor faults. I pointed this out to with the AutoNation Subaru Arapahoe dealership. When buying a Ram Promaster 3500. I came and chose a car, it had minor faults. I pointed this out to them, in response they said that everything was fine, that their service had checked everything, we had to go together and point out the shortcomings and the complete unsuitability of the tires, which is unsafe for use on the road, and also casts doubt on the competence of their specialists, as a result we agreed that the tires were completely unsuitable, they agreed to a small discount. As a result, we began to apply for financing, it took several days, because at first they offered a high percentage, about 15, we insisted on other options for financing through a bank, and not through a credit union, soon they offered a percentage of about 11, we replied that this suited us very well and subsequently we set a date and time to come and pick up the car, they took our SSN in order to prepare the papers and immediately pick up the car. When I went to pick up the car on the appointed day, I received a message that the car was no longer available for purchase. As a result, I lost a lot of time, credit points, and a contract for work, since I was only considering this car, since it was extended and they knew about it. This dealership apparently does not care about the attitude towards the client. They did not tell us anything about the deposit or any special conditions. I do not recommend this place for buying a car. More

I brought my son in to buy a used Subaru, and Lucas our salesman was fantastic. Also our finance man Eli was top notch. Both very professional, patient and helpful. I worked in auto sales for several yea salesman was fantastic. Also our finance man Eli was top notch. Both very professional, patient and helpful. I worked in auto sales for several years, and my professional opinion is 5 stars for this dealer. My son drove out in a great used Subaru to celebrate his graduating college, Thank you Lucas and Eli!!! More

Helped me get a cool car. Happy with my purchase and the experience. I would come here again Happy with my purchase and the experience. I would come here again More

Excellent service! Scott Call is my "go to" guy at the Arapahoe Subaru dealership. He is very professional and personable. I love my Subaru!!! Scott Call is my "go to" guy at the Arapahoe Subaru dealership. He is very professional and personable. I love my Subaru!!! More

They made things right for us the 2nd round even though the first car sold us unexpectedly needed a new engine. Thank you! the first car sold us unexpectedly needed a new engine. Thank you! More

Polite, quick to help, friendly and generally not pushy. Frequent waiting while agent talked to his supervisor. Car lurches and shakes while idling. If normal for this model would not buy another Cross Frequent waiting while agent talked to his supervisor. Car lurches and shakes while idling. If normal for this model would not buy another Crosstrek More