AutoNation Nissan Tempe - Service Center

DON’t EVER SHOP HERE OR HEAVEN FORBID BRONG YOUR CAR FOR SERVICE HERE! THIS DEALERSHIP IS UNTRUSTWORTHY AND DOES NOT CARE ABOUT SERVICE OR YOU OR YOUR. CAR! I BROUGHT MY INFINITI SUV TO BE EVALUATED AND HAD SERVICE HERE! THIS DEALERSHIP IS UNTRUSTWORTHY AND DOES NOT CARE ABOUT SERVICE OR YOU OR YOUR. CAR! I BROUGHT MY INFINITI SUV TO BE EVALUATED AND HAD TO LEAVE IT OVER THE WEEKEND. THEY DID NOT EVEN FOLLOW UP ON MONDAY SO I DID AMD THE “SERVICE INTAKE REP RUSTIN OWENS SAID YOU HAVE TO TAKE IT TO AN INFINITI DEALERSHIP. WHEN I ARRIVED ON MONDAY TO PICK UP MY CAR, THEY HAD NOT EVEN EVALUATED WHAT WAS WRONG. RUSTIN DID NOT HAVE ANY RECOMMENDATIONS. WHEN I DRIVE MY CAR TO THE INFINITI DEALERSHIP, I WAS FLABBERGASTED AND SHOCKED TO SEE THE INSIDE OF MY NEW CAR WAS TRASHED! THEY HAD TAKEN A JIY RIDE IN IT AND LEFT YHE WINDOWS OPEN DURING A DUST STORM! THE INSIDE OF MY SUV WAS COVERED WITH AN INCH OF DUST ALL OVER, PINE NEEDLES, LEAVES, DEAD INSECTS, AND OTHER DEBRIS - DISGUSTING! AT MY OWN EXPENSE I HAD TO DETAIL MY CAR even with the help of the Infiniti dealership. I CALLED RUSTIN 3 TIMES AND LEFT MESSAGES AND NO REPLY. I CALLED HIS “SERVICE MANAGER” DEREK AND LEFT 2 MESSAGES AND NO REPLY! I WE T BACK AND SPOKE TO A “SERVICE ADMIN” AMANDA AMD SHE SAID DEREK WAS BUSY (PROBABLY SCREWING OVER ANOTHER SERVICE CUSTOMER) AND WOULD CALL ME…CRICKETS! AVOID THIS PLACE LIKE THE PLAGUE. I HAVE ALREADY STEERED OVER 20 PEOPLE PERSONALLY AWAY FROM THIS COMPLETELY UNPROFESSIONAL “DEALERSHIP” AND I WILL CONTINUE TO DO SO INDEFINITELY. WORST CAR CUSTOMER SERVICE EXPERIENCE EVER!!!!!! More

Carlos was fantastic, he executed the problem. They even made me aware of other problems and I was able to get them fixed. They even made me aware of other problems and I was able to get them fixed. More

Other than the lady helping us, it was bad service, very slow and the car haws damaged during the service slow and the car haws damaged during the service More

Very honest service department, and informative to the customers. The vehicles always clean at the end of the services. customers. The vehicles always clean at the end of the services. More

Fastest oil change I have ever had. Great service that made a ton of suggestions on what could be added that would benefit my vehicle Great service that made a ton of suggestions on what could be added that would benefit my vehicle More

Had loss of air on new tire was told it couldn’t be saved because the nail was to close to the edge. Dealer didn’t have the tire, service advisor told me they didn’t have a tire in stock , didn’t offer to or because the nail was to close to the edge. Dealer didn’t have the tire, service advisor told me they didn’t have a tire in stock , didn’t offer to order one , was told to go down the road to Discount tire. Went to Discount tire and they fixed the tire. More

The tech was polite, informative, friendly. The establishment was clean, facilities was very clean! The coffee was delicious! Thank you! The establishment was clean, facilities was very clean! The coffee was delicious! Thank you! More

Friendly, quik fix oil change clean,they care for there customers also lot of cars customers also lot of cars More

Customer service was great. But I don't see the sticker for my next oil change? But I don't see the sticker for my next oil change? More

Nice place to go for your car. very friendly associate. Would recommend it to anybody that has a car and Nissan very friendly associate. Would recommend it to anybody that has a car and Nissan More