AutoNation Nissan Tempe - Service Center

Professional & curteous Quick, efficiently done. Had a courtesy car for me to use so not to disrupt my business day. Shannon was genuinely interested in asking my experience Quick, efficiently done. Had a courtesy car for me to use so not to disrupt my business day. Shannon was genuinely interested in asking my experience a good one. Thank you Autonation Tempe. Thank you Shannon More

Service Review - Saul I have been using Autonation Nissan in Tempe since I've been in Arizona. The help received by Saul has been okay. I will simply state what has happene I have been using Autonation Nissan in Tempe since I've been in Arizona. The help received by Saul has been okay. I will simply state what has happened to me and not include my own personal feelings about the level of service provided. A couple of visits ago, I was told that my battery needed to be replaced at 35,000 miles (2014 Nissan Altima) because of mild corrosion around the cables and the cost would be $130 dollars. I declined. Flash forward to 43,000 miles and Saul now tells me my battery only needs to be cleaned for the price of $45. I ask Saul to replace my wipers and he forgets to do so. After reviewing the work on my car, I notice that Saul had taken note of a cracked front control arm on the passenger side that Saul did not notify me of. When I looked for him to clarify, he was nowhere to be found. After being called on the radio 3 times and PA system once, he was still nowhere to be found. Thankfully, two service advisers who share his office were able to help me out. As I was leaving, I saw Saul in the parking lot sitting in a car. More

Ask for Zach--you won't be disappointed I arrived at the dealer ten minutes earlier, and although I had an appointment with a tech, someone else approached me and was willing to help. He int I arrived at the dealer ten minutes earlier, and although I had an appointment with a tech, someone else approached me and was willing to help. He introduced himself as Zach. He found my paperwork, took my car keys and offered to get the shuttle bus to take me to work. Unfortunately the shuttle bus was already on route and so, Zach offered to take me to work. I call that going above and beyond the call of duty! He was professional, helpful and got me to work in no time. Later on he called to tell me what the car needed and what would cost me, offering to once again send the shuttle to pick me up. Cars in general and everything that has to do with them, make me a little apprehensive, but thanks to Zach, I had a great experience and I will definitely return to this dealer. With people like him my car will always be in good hands! More

Service with a Smile I have purchased 2 vehicles through Autonation Tempe. Last weekend, I needed service for an oil change and 100-point inspection before mg warranty ex I have purchased 2 vehicles through Autonation Tempe. Last weekend, I needed service for an oil change and 100-point inspection before mg warranty expired. Maurice was my service person. He was friendly and informative. I had an appointment but they were running behind and may take several hours. He must have put a rush on it as he said, and my vehicle was ready in less than an hour! Thank you Maurice. More

Troy did a magnificient job of taking care of both me! My 2016 Rogue was in for warranty work. Troy informed me that the part necessary to complete the repair was not in stock and would not be available u My 2016 Rogue was in for warranty work. Troy informed me that the part necessary to complete the repair was not in stock and would not be available until the next day. Since my Rouge was dissembled waiting for the replacement part, Troy got me a loaner car to use until the next day. The Rouge was repaired the next day at the time Troy indicated it would be finished. More

Excellent Service Experience The service team at Nissan Tempe AutoNation are great. The guys there have excellent customer service skills and are very friendly. Service was fast a The service team at Nissan Tempe AutoNation are great. The guys there have excellent customer service skills and are very friendly. Service was fast and I look forward to coming back for future service needs. More

Thank you! I had my Rogue in for it's 1 year service and it was surprisingly painless. Shannon was professional, explained everything clearly and answered my qu I had my Rogue in for it's 1 year service and it was surprisingly painless. Shannon was professional, explained everything clearly and answered my questions. I love that when I make an appointment my car goes immediately in to service and my wait time is kept to a minimum. I purchased my last 2 vehicles, both Rogues, here and I'm a satisfied customer. More

Great customer service My Versa had to have two airbags replaced. I was wondering what was going to happen but My experience wasn’t anything I expected. The service given by My Versa had to have two airbags replaced. I was wondering what was going to happen but My experience wasn’t anything I expected. The service given by Saul went above and beyond and he have experienced at a dealer shop. He reassured me everything would get done as quickly as possible and then made sure it did. His reassurance kept me calm and made me trust him and the company he represents. I certainly would recommend the service! More

Productive and well done service Had an oil change done, service advisor was Shannon, very knowledgeable and friendly she explained all work done & made sure car was well inspected. S Had an oil change done, service advisor was Shannon, very knowledgeable and friendly she explained all work done & made sure car was well inspected. She went over all the details of what was done and any other items that may need to be done in the future. Performance was nice and quick did not have a long wait and will definitely return for any future service needs on my car. More

Helpful Service from Saul Went to Nissan to get my car fixed. Talked to Saul, he had informed of what needed to be done. After getting the work done plus oil change, had realiz Went to Nissan to get my car fixed. Talked to Saul, he had informed of what needed to be done. After getting the work done plus oil change, had realized I started smelling a burning smell. Called Saul to which he had me come back to the shop for a check and help get me a rental . Had the cap for the engine oil to be missing spilling oil all over the engine. As I was getting the paperwork done, Saul had informed of what he was going to do. He covered the rental, was going to have the oil replaced, and clean off the engine of all the oil. It put me at ease to see him take ownership of problem. He told me that he would try to car ready the next day and would call me. To my surprise I got a call the next day and was told the car was ready. So thank you Saul for your professionalism. More