AutoNation Nissan Tempe - Service Center

The entire team, Rafael Muniz Sosa in particular, are helpful and awesome to deal with. They explain everything that needs to be done and makes sure the process does not take too long. helpful and awesome to deal with. They explain everything that needs to be done and makes sure the process does not take too long. More

On my last visit the service department did a good job. It was great to have my car washed afterwords It was great to have my car washed afterwords More

I bought my vehicle from this dealership 12 years ago and have had it serviced here over the years. I would say, things were a far cry from previous visits; however, it has become the way of things since the have had it serviced here over the years. I would say, things were a far cry from previous visits; however, it has become the way of things since the pandemic. My car wasn't washed, the plastic on the drivers seat and paper floor were left in it. I feel a lot of corners were cut. The multi point inspection form had no check or remarks. The thing that got me the most is that I bought a new battery. I had it tested later in the day and the health of the battery was 80 percent of the cold cranking amp fully charged. That was disappointing. I was sold a battery that had been on the shelf a long time. I know there is a 2 year warranty, but I expected better from AutoNation Tempe. I paid for a new battery and should expect the health of the battery to be 100 percent or very near that. Not happy. More

Very polite and efficient staff. Provides shuttle if needed or we can wait in a nice lounge Provides shuttle if needed or we can wait in a nice lounge More

My name is Tana not Pana . My experience with AutoNation Tempe was disappointing. I had to take time off work to drop of the car also was told the process was only going to ta My experience with AutoNation Tempe was disappointing. I had to take time off work to drop of the car also was told the process was only going to take 3-4 Hrs. I went back to pick the car 7 hours later and the job wasn't finishes told me after the fact that I will gave to reschudule to complete the job because they didn't hve the part. I just can't leave my work whenever I want too. My experience with AutoNation Tempe extremely poor. More

Rafael was very professional and knowledgeable about my car needs and what it didn’t need. I felt confident about the information and the work that was performed on my car. car needs and what it didn’t need. I felt confident about the information and the work that was performed on my car. More

Took 3 hours for an oil change with an appointment mind you. Horrible service waiting area. you. Horrible service waiting area. More

The dealership was friendly and supportive while we wait for a extended length of time. for a extended length of time. More

Greatly appreciated the professional customer service, communication and relatively short wait time for completion of job. communication and relatively short wait time for completion of job. More