AutoNation Nissan Tempe - Service Center
Tempe, AZ
368 Reviews of AutoNation Nissan Tempe - Service Center
The staff was wonderful and attentive as soon as I arrived! The service was done in a timely manner and everything was great! They even washed my car when they were done! Highly recommend! arrived! The service was done in a timely manner and everything was great! They even washed my car when they were done! Highly recommend! More
The staff was friendly upon arrival. The waiting room was clean and also the bathroom. My door handle had broke and it was replaced in a timely manner. It only took one day for the part The waiting room was clean and also the bathroom. My door handle had broke and it was replaced in a timely manner. It only took one day for the part to come come in and there was no cost to have it replaced which was really nice since everything cost so much lately. More
I had an appointment at 8:20 AM and did not leave until 11:30. Upon arrival, I did not get the usual welcome. Instead, I got a Service Advisor standing outside of his door shout, "close that door!" (infe 11:30. Upon arrival, I did not get the usual welcome. Instead, I got a Service Advisor standing outside of his door shout, "close that door!" (inferring to my door I had opened to remove some personal items). More
Your service advisor, Danny, is awesome. I’m concerned, however, that the tech did not verify any software/firmware updates per my request. I’m concerned, however, that the tech did not verify any software/firmware updates per my request. More
They are super friendly which i love and why i ultimately came back. But they said car same day back. Did not happen and no call. I called next morning and they said by noon likely. Did not happen and no cal came back. But they said car same day back. Did not happen and no call. I called next morning and they said by noon likely. Did not happen and no call. Now monday i get told supervisor will call and did not happen. I call just before noon they say lucky all done. Took longer because waiting on the part. Lie because they called me when part arrived to bring my truck at 7 am to get it done same day. I got it there 7:30. My 2022 frontier is less than 5k miles. No loaner is offered and when i get the truck 63 miles were on it. So i took a photo of my current milage at the shop with miles they took it at on their paper. Of course you sign paperwork before you get they key so now what. I called and they took no accountability. Yeah yeah maybe they had to drive it. But 63 miles?? They are so nice and located close i want to go. But no call and make up reasons held it and missed promises time multiple times. They need to communicate and follow up. Sad to say ill have to be idiot to go back. Which who knows. Third time is a charm or my fault for thinking otherwise. More
As usual, Service advisor Danny is great! Oil change, cabin filter, fog lamp replace Will definitely return, the lady who made appointment for me on phone also excellent Oil change, cabin filter, fog lamp replace Will definitely return, the lady who made appointment for me on phone also excellent More