AutoNation Nissan Tempe - Service Center

Boyd my service advisor, from AutoNation Nissan Tempe, went above and beyond to help me with a situation that could’ve been so much worse. He was professional, respectful & honest. I’m so thankful that I went above and beyond to help me with a situation that could’ve been so much worse. He was professional, respectful & honest. I’m so thankful that I brought my car here & they continue to make sure my car is in good health working condition. More

service was reasonably quick, advisor was prompt, courteous, helpful. Advised of future maintenance that was coming up, which is very helpful. courteous, helpful. Advised of future maintenance that was coming up, which is very helpful. More

Took my car right in , did a full checkup on it, had one suggestion and had me out of there in 1.5 hours suggestion and had me out of there in 1.5 hours More

Boyd was a very friendly service manager and understood my needs. Also advised of my service requirements. my needs. Also advised of my service requirements. More

Friendly and knowledgeable customer service, and not pushy. And I always leave with a cleaner truck. pushy. And I always leave with a cleaner truck. More

The dealership got my truck in and out in a lot less time than they estimated. . We appreciate their quick and friendly service than they estimated. . We appreciate their quick and friendly service More

Sara is always great and very friendly she’s great service is always great and efficient great job service is always great and efficient great job More

Excellent customer service is the reason I select companies. If it doesn't exist at a high level I find a different one. companies. If it doesn't exist at a high level I find a different one. More

DON’t EVER SHOP HERE OR HEAVEN FORBID BRONG YOUR CAR FOR SERVICE HERE! THIS DEALERSHIP IS UNTRUSTWORTHY AND DOES NOT CARE ABOUT SERVICE OR YOU OR YOUR. CAR! I BROUGHT MY INFINITI SUV TO BE EVALUATED AND HAD SERVICE HERE! THIS DEALERSHIP IS UNTRUSTWORTHY AND DOES NOT CARE ABOUT SERVICE OR YOU OR YOUR. CAR! I BROUGHT MY INFINITI SUV TO BE EVALUATED AND HAD TO LEAVE IT OVER THE WEEKEND. THEY DID NOT EVEN FOLLOW UP ON MONDAY SO I DID AMD THE “SERVICE INTAKE REP RUSTIN OWENS SAID YOU HAVE TO TAKE IT TO AN INFINITI DEALERSHIP. WHEN I ARRIVED ON MONDAY TO PICK UP MY CAR, THEY HAD NOT EVEN EVALUATED WHAT WAS WRONG. RUSTIN DID NOT HAVE ANY RECOMMENDATIONS. WHEN I DRIVE MY CAR TO THE INFINITI DEALERSHIP, I WAS FLABBERGASTED AND SHOCKED TO SEE THE INSIDE OF MY NEW CAR WAS TRASHED! THEY HAD TAKEN A JIY RIDE IN IT AND LEFT YHE WINDOWS OPEN DURING A DUST STORM! THE INSIDE OF MY SUV WAS COVERED WITH AN INCH OF DUST ALL OVER, PINE NEEDLES, LEAVES, DEAD INSECTS, AND OTHER DEBRIS - DISGUSTING! AT MY OWN EXPENSE I HAD TO DETAIL MY CAR even with the help of the Infiniti dealership. I CALLED RUSTIN 3 TIMES AND LEFT MESSAGES AND NO REPLY. I CALLED HIS “SERVICE MANAGER” DEREK AND LEFT 2 MESSAGES AND NO REPLY! I WE T BACK AND SPOKE TO A “SERVICE ADMIN” AMANDA AMD SHE SAID DEREK WAS BUSY (PROBABLY SCREWING OVER ANOTHER SERVICE CUSTOMER) AND WOULD CALL ME…CRICKETS! AVOID THIS PLACE LIKE THE PLAGUE. I HAVE ALREADY STEERED OVER 20 PEOPLE PERSONALLY AWAY FROM THIS COMPLETELY UNPROFESSIONAL “DEALERSHIP” AND I WILL CONTINUE TO DO SO INDEFINITELY. WORST CAR CUSTOMER SERVICE EXPERIENCE EVER!!!!!! More

Carlos was fantastic, he executed the problem. They even made me aware of other problems and I was able to get them fixed. They even made me aware of other problems and I was able to get them fixed. More