AutoNation Nissan Tempe - Service Center

Good Service, Prompt and very supportive, sometimes feel they rush and complete soon, need to take some additional care other problems are reported a request. they rush and complete soon, need to take some additional care other problems are reported a request. More

Honestly had a rough time here at first. Left my car here to get repaired for a good 2 weeks then got it back emptied of gas and dirty and damaged was upset and anxious due to the fact that Left my car here to get repaired for a good 2 weeks then got it back emptied of gas and dirty and damaged was upset and anxious due to the fact that i treated their rental like gold got it cleaned and returned it full of gas so yes i cried. The big turn around came from the service manager, Richard, who listened to me and examined my car as well. He wasn't happy with the work and help to solve the situation. He got the damage fix and filled my car up with gas was super kind and understanding. I will only come back if he's here cause he is awesome. Amazing guys really changed the whole experience for me. More

Good customer service and experience salesman always willing to help convenient location will recommend to all my friends willing to help convenient location will recommend to all my friends More

Extremely friendly staff that made sure I was aware of all of the issues and options for my vehicle! all of the issues and options for my vehicle! More

Done quickly and very friendly. I appreciate the suggestions for my car. The schedule your service quickly I appreciate the suggestions for my car. The schedule your service quickly More

After trying two times to get a second key for my car I finally got it on my third time visiting the dealer, and even when I got there on time for my appointment it took me over two hours to finally get th finally got it on my third time visiting the dealer, and even when I got there on time for my appointment it took me over two hours to finally get the key even when the guy who got the key from me told me that only will take 10 minutes, after all that I feel that once the customers sign the contact to buy a car they don’t care anymore until they’re going buy another car. In my opinion they need: More follow up with the customers. Accurate appointment times. Accurate waiting time (if is going to be over 2 hours just say it and don’t said 10 minutes) More communication with the customers(if need to change any appointment time jus communicate) More

carlos was extremely helpful and made everything very easy. got my car back faster than i thought easy. got my car back faster than i thought More

Rafael was very attentive and provided updates along with the determination and resolution of the issue. the determination and resolution of the issue. More

Ivan and Rafael at service have always been honest, upfront and very professional when I have taken my car in for service. upfront and very professional when I have taken my car in for service. More

Service was complete and thorough. My only concern was that it took 2 hours and it was only an oil change. My only concern was that it took 2 hours and it was only an oil change. More