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AutoNation Nissan Tempe - Service Center

Tempe, AZ

4.4
368 Reviews

368 Reviews of AutoNation Nissan Tempe - Service Center

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June 27, 2022

Service Advisor Rafael Muniz-Sosa set up my service appointment. He was very friendly, knowledgeable, and gave me a spot estimate of the total time and cost of the work that needed to be done. More

by ragreenacres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Muniz-Sosa
Jun 30, 2022 -

AutoNation Nissan Tempe responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2022

The service manager was very polite, professional and knowledgeable. The service on my was done in a timely manner. Thanks! More

by tjzagar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
Jun 27, 2022 -

AutoNation Nissan Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 24, 2022

Very friendly and kept me informed what was going on with my truck. I will come back! More

by Tammybrazelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Jun 27, 2022 -

AutoNation Nissan Tempe responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2022

Very helpful and knowledgeable. Fast , friendly, clean and service team did what was asked on the first trip More

by Kracka1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Santiago
Jun 24, 2022 -

AutoNation Nissan Tempe responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 23, 2022

I had a horrible experience when I took my car in for an oil change and tire rotation. When I got there, I told my service advisor one of my tires was low, and he immediately said they will fill it up when More

by stephmcnally
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure
Jun 24, 2022 -

AutoNation Nissan Tempe responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2829. We hope to hear from you.

Jun 30, 2022 -

stephmcnally responded

I just wanted to add an update to my earlier review. The GM reached out and offered to do what he could do rectify my bad experience. Because my tire light had already come back on in the few days since I had taken it in, I agreed. The service manager personally oversaw the inspection, found the issue, and did a thorough inspection of the entire car. I am thankful they were able to make it right.

June 23, 2022

Service reps are great, have outstanding customer service. Took my vehicle in for oil change and tire rotation and inspection. They offered me a car wash as well. When the service rep came to notify More

by Unknown
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I like going to rafael service rep
Jun 27, 2022 -

AutoNation Nissan Tempe responded

Hello, we are deeply disappointed by your experience at AutoNation Nissan Tempe. If you'd like, please contact our General Manager at (480) 630-2829. We'd appreciate the chance to make your experience a positive one.

June 23, 2022

Didn’t realize how much it would be a hassle to bring my Nissan here. Lack of communication and information by the tech helper and long waits. The only upside to my visit was the free shuttle ride home when More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xiaoning Chen (Chris)
Jun 27, 2022 -

AutoNation Nissan Tempe responded

Hello Alex, we are deeply disappointed by your experience at AutoNation Nissan Tempe. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2829. We hope to hear from you.

June 23, 2022

I took my car for an oil change, which took much longer than anticipated. However, they were severely understaffed, so I appreciated my service advisor informing me of this upon my arrival. More

by arb1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
Jun 27, 2022 -

AutoNation Nissan Tempe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 23, 2022

Everything always goes so well! No issues with service or staff. Friendly and helpful technicians and quality work. Very happy with service department More

by Lmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
Jun 27, 2022 -

AutoNation Nissan Tempe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 21, 2022

Good service and decent time waiting for the job to be complete. Always have good experiences at Nissan. More

by mghunt25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 22, 2022 -

AutoNation Nissan Tempe responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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