AutoNation Nissan Tempe - Service Center

We had extra amenities added to our new Nissan Armada. Our service personal, Ivin, was very professional, returning my calls within a reasonable time, always willing to go the extra mile to answer my que Our service personal, Ivin, was very professional, returning my calls within a reasonable time, always willing to go the extra mile to answer my questions. When he was unable to answer my questions, he would research and make inquiries as needed. He was so thoughtful to work with me to be able to get me a loaner car that would accommodate my six grandchildren, four of which are in car seats. The Nissan Armada is loaded with technology, my husband and I are technology incompetent, Ivin was very patient with me and assisted me with my questions. More

It took them 3 hours to change my oil. Ridiculous! What a waste of my time. Ridiculous! What a waste of my time. More

I've been taking my car here for the past few years for servicing and checkups and I have always had outstanding service! servicing and checkups and I have always had outstanding service! More

The dealership and employees seem fine, but it shouldn't take an hour to get a ride from their complimentary shuttle service. take an hour to get a ride from their complimentary shuttle service. More

Left grease prints all over the car outside and inside I was already late to call menager to see it.Have pictures ! Over 2 hours for oil change with appointment! was already late to call menager to see it.Have pictures ! Over 2 hours for oil change with appointment! More

Every time I take my car in for service at Autonation Nissan the customer service is excellent. Nissan the customer service is excellent. More

I've been taking my cars to this dealership for years. The last few years the service department has been terrible. I has my appointment scheduled 7-12-22 at 12:30 and took them almost 2 hours abd 45 min The last few years the service department has been terrible. I has my appointment scheduled 7-12-22 at 12:30 and took them almost 2 hours abd 45 minutes. Why have an appointment and the oil change (only) take so long. My device advisor Dainel was apologetic but said nothing he can do to speed up process. I may start taking my car to a different place to get service. Who ever is running this department needs lots of work to do!! More

The following day after I got my oil change , I had an oil leak all over my garage, a careless mistake now I have a bug mess in my garage and have to come back to get it rectified oil leak all over my garage, a careless mistake now I have a bug mess in my garage and have to come back to get it rectified More

Service provided was less than satisfactory. Not committed to care of vehicle the work shows. Customer loyalty is not a factor. Not committed to care of vehicle the work shows. Customer loyalty is not a factor. More

I took my vehicle in for an oil change with only 5000 miles on my car and was told I needed an 2 air filters for $125.00 and when I picked my vehicle up and asked why I needed a filter I was told it’s us miles on my car and was told I needed an 2 air filters for $125.00 and when I picked my vehicle up and asked why I needed a filter I was told it’s usually changed at 18,000 miles. I understand they must up sale services but this was just wrong and I was ripped off. More