AutoNation Nissan Tempe - Service Center

Rafael and staff did a great job diagnosing the problem and getting my car in and out. and getting my car in and out. More

Had a great experience with them. Got me in and out very quickly. It was worth the drive to get the oil change special. Got me in and out very quickly. It was worth the drive to get the oil change special. More

Had service performed on my vehicle to my satisfaction. they recommend a few extra things which will be taken care of at a later time. they recommend a few extra things which will be taken care of at a later time. More

I had an excellent experience, and Service Rep Chris Chen was great...will definitely go back. was great...will definitely go back. More

They are a good dealership and I feel comfortable bringing my car there for service. bringing my car there for service. More

Took care of a recall issue on my Sentra; Took quite a bit longer than they initially stated but they were super courteous and professional. I appreciated the shuttle service greatly. Will definitely cont bit longer than they initially stated but they were super courteous and professional. I appreciated the shuttle service greatly. Will definitely continue to use them for other maintenance. More

The service department was kind and considerate when I visited since I purchased my vehicle. visited since I purchased my vehicle. More

Called on Thursday at 10 am to get an appointment. Was able to get an appointment for the same day at 1pm. Arrived at appointment got checked in. Was back in my car and leaving by 1:50pm. My service R Was able to get an appointment for the same day at 1pm. Arrived at appointment got checked in. Was back in my car and leaving by 1:50pm. My service Rep was Carlos S. Awesome!!! More

Like some previous reviews customer service is lacking and it's tough to get ahold of anybody. Bought new in 2003 altima se, service was most thru Nissan. 2 sets of cam and crank sensors, 2 fuel pumps thr and it's tough to get ahold of anybody. Bought new in 2003 altima se, service was most thru Nissan. 2 sets of cam and crank sensors, 2 fuel pumps thruout the years, never informed of service recalls $20,000+ on me. Car was in shop 5 working days for cam and crank sensors, and I had a service appointment... More

Not sure if my detailed version of my experience was submitted or not? Synopsis of my experience is: - service department is understaffed, has too many duties, and needs to follow up with customers submitted or not? Synopsis of my experience is: - service department is understaffed, has too many duties, and needs to follow up with customers more responsively. - lack of telephone operator or service department person to make appointments and field calls is a real problem. Calls go unanswered and multiple call backs are required just to speak to someone. - lack of cashier contributes to excessive responsibilities for service advisors. Everyone dealt with was courteous and professional, but it is too hard to do business with this dealership. This has dramatically changed from when I purchased my vehicle here and the years after when I brought the vehicle in for service. I will be looking at other options for service and purchasing a vehicle in the future. More