AutoNation Nissan Tempe - Service Center

The service advisors have always been honest and professional when it comes to my vehicles professional when it comes to my vehicles More

clean service area, nice customer lounge and friendly staff. Beverages and tv available for customers staff. Beverages and tv available for customers More

Danny my service adviser deserves "kudos" he's the best giving excellent service as wells as his knowledge !!!!!! giving excellent service as wells as his knowledge !!!!!! More

They need to do a better job of time management and communication. Scheduled an appointment a few days ahead for a simple oil/filter change & battery check/replacement. Stated I would be waiting for ve communication. Scheduled an appointment a few days ahead for a simple oil/filter change & battery check/replacement. Stated I would be waiting for vehicle. Arrived a few minutes early & was greeted promptly. 2 hours later, no word on status so texted for an ETA. Working on prorated cost for battery replacement. Stated I was not expecting to spend over 2 hours for simple service that should take about 1.5 hours. Replied they were working on it but no time frame. 2.5 hours and still no ETA. Texted again, they apologized and said it would be soon. 3 hours with no other update so went outside. Service advisor said it was going through the wash so I stayed outside. 3.5 hours saw them driving my car around the parking lot so I knew it was done. Waited about 10 more minutes before walking up to service advisor office and pretty much demanded my car. She finished the paperwork Delay was blamed on the time it took to get prorated cost for new battery. She did comp me the oil/filter change which was appreciated. Since all service and battery replacements on my 2012 SUV have been done there and I gave them a few days lead time when making my appointment, they should have been prepared. It wasn't even a busy day there. Several people came and went while I sat there for over 3 hours. More

Always have had excellent caring service. Had a recall taken car of. Done rather quickly! Had a recall taken car of. Done rather quickly! More

Had 11 an appointment made dat before. Was told would take 1.5 hours and got my truck bad in the said time. What more could I ask for Was told would take 1.5 hours and got my truck bad in the said time. What more could I ask for More

Very impressed with the customer service. Communication is key to getting information to the Customer.The service representative Sara Vance was very through and helpful in getting our Rouge re Communication is key to getting information to the Customer.The service representative Sara Vance was very through and helpful in getting our Rouge repaired.Thank you Will recommend your dealership. Jeff Junso More

The weight was like almost to 4-Hour wait the first person of contact didn't advise me that I might have to leave the car there he just said okay go have a seat in the lounge and someone will be with y person of contact didn't advise me that I might have to leave the car there he just said okay go have a seat in the lounge and someone will be with you I was there at 7:00 in the morning then about 10:00 I called and then a nice man named Emilio and for me that they should have told me that I would probably have to leave the car there was something like the problem I was having my car checked for what's that first person didn't tell me that but other than that it went well More

I change to AutoNation Tempe, and I am super happy! Have a great service, and they follow up in every moment Have a great service, and they follow up in every moment More

Great service. Timely. I am handicapped and appreciated the assistance of a the service advisor. Timely. I am handicapped and appreciated the assistance of a the service advisor. More