AutoNation Nissan Tempe - Service Center

I have gone to this facility for repairs many times and have been very disappointed. This time Carlos made a difference. He was exceptional. Very conscientious. Most of your representatives in service have been very disappointed. This time Carlos made a difference. He was exceptional. Very conscientious. Most of your representatives in service area don’t communicate at all and it has been very frustrating. Carlos updated me daily about my vehicle. He went over and above! He should get an award for customer service. Your other service representative s are jokes More

Part to clear engine check light issue not available for 2 months. Therefore not able to clear Emissions to renew my license. Terrible situation caused by Auto Nation Nissan Tempe. This part should be avail 2 months. Therefore not able to clear Emissions to renew my license. Terrible situation caused by Auto Nation Nissan Tempe. This part should be available somewhere in their vast Network of Service Centers. More

They were so accommodating with the recall services for my car and they got it back same day, which most dealerships can't promise with recall repairs my car and they got it back same day, which most dealerships can't promise with recall repairs More

The Service Center employes were all very nice and helpful. They answered all my question and gave me recommendations on my future services. helpful. They answered all my question and gave me recommendations on my future services. More

Great service ,was timely and informative. Did not try to update me anything! Good communication from service tech. Did not try to update me anything! Good communication from service tech. More

I have to say this was my very first excellent experience with Tempe Nissan Automation Boyd went above and beyond excellent customer service. He made sure my daughter's car was repaired quickly made sure tha with Tempe Nissan Automation Boyd went above and beyond excellent customer service. He made sure my daughter's car was repaired quickly made sure that the warranty would be on place. Thank you so much Boyd More

Boyd my service advisor was great. Exceptional customer service, patient and very respectful and diligent. Exceptional customer service, patient and very respectful and diligent. More

Carlos. The service advisor was. Great gave Great customer service he kept me informed about my car The service advisor was. Great gave Great customer service he kept me informed about my car More

Great service! Quick and easy to schedule appointment and they were done in no time at all! Highly recommend Quick and easy to schedule appointment and they were done in no time at all! Highly recommend More

Service department was terrible. Communication was lacking, no updates, couldn’t get a hold of my advisor. Finally spoke to the service manager who assured me he would order the part Communication was lacking, no updates, couldn’t get a hold of my advisor. Finally spoke to the service manager who assured me he would order the part and update me within 2 days, I never heard from him. I ended up having to call the general manager to get the part ordered. More