AutoNation Nissan Tempe - Service Center

1st time using Service Department. Well organized and friendly. Waiting area clean and pleasant. No push to have other service done while there, just recommendations in the future. Wil Well organized and friendly. Waiting area clean and pleasant. No push to have other service done while there, just recommendations in the future. Will definitely keep using them. More

Great customer service from Boyd in the service dept. He as courteous , helpful & friendly. I was in for my first routine oil change. He as courteous , helpful & friendly. I was in for my first routine oil change. More

I came in for an oil and filter change for my Maxima. I was met at the car when I pulled in and asked if I would be waiting at the dealership. When I said yes, he told me where the two waiting rooms we I was met at the car when I pulled in and asked if I would be waiting at the dealership. When I said yes, he told me where the two waiting rooms were, and told me it would be approximately an hour wait. I grabbed a bottle of water and sat in the waiting room in the showroom. The seats were comfortable, and there was a tv to watch if I wanted to. About 50 minutes later, he came in and said my car was done. I like the fact that they could take care of the paperwork right there in the island so I didn't have to go inside, and appreciated the car wash! More

It took me 1. 5 years to get a warranty issue taken care of. The customer service was non-existent. I called, emailed, and went to the service center and still no h 5 years to get a warranty issue taken care of. The customer service was non-existent. I called, emailed, and went to the service center and still no help at all. They would take months at a time to respond to me. I had to also make a complaint to corporate before I could get my issue taken care of. I would never take my vehicle here again or buy anything from them. More

excellent way of handling the service, friendly and give options discuss with customer before service and hospitality is great while you wait options discuss with customer before service and hospitality is great while you wait More

Good communication from Sara and the service team. They resolved the two issues that brought me to the dealership. They resolved the two issues that brought me to the dealership. More

You exceeded my expectations in customer service, timeliness and quality of work. The service adviser went will beyond expectations to make the visit pleasant and timely,. timeliness and quality of work. The service adviser went will beyond expectations to make the visit pleasant and timely,. More

Great costumer service and waiting time was not bad would recommend it to any one recommend it to any one More

Arrived early for my 10:30 appt. Waited a few minutes to be checked in. I was told the oil change, air filter and alignment would take 2 hours. It took over 3 with the only update be Waited a few minutes to be checked in. I was told the oil change, air filter and alignment would take 2 hours. It took over 3 with the only update being by text. Tried to up sell a couple of services before and during to service. It appeared to be all new staff. The customer service used to be great. More

My advisor Carlos Terrazas show respect all the time and explain everything on the day of my service explain everything on the day of my service More