AutoNation Nissan Tempe - Service Center

Scheduling online was user friendly. The service was fast and efficient. This was my first service visit as I lived in CA when I purchased my 2024 Rogue. The service was fast and efficient. This was my first service visit as I lived in CA when I purchased my 2024 Rogue. More

From the moment I arrived, the staff made me feel welcomed and taken care of. They were upfront and honest with me about what needed to be done with my car, and I really appreciated the clear communi welcomed and taken care of. They were upfront and honest with me about what needed to be done with my car, and I really appreciated the clear communication. The service team did an amazing job fixing my car quickly and efficiently. On top of that, they even provided me with a courtesy ride, which made the whole process so much easier. It’s rare to find a dealership that goes above and beyond like this, and I truly felt like I was in good hands. Highly recommend! More

Just got back from oil change that took almost 2 hours. Booked a 2pm appointment on line the booking said “book a service”, then we choose oil change and booked it. Showed up 10 minutes early and did not Booked a 2pm appointment on line the booking said “book a service”, then we choose oil change and booked it. Showed up 10 minutes early and did not get our car back until 345 pm. The service desk talked us into purchasing a deal to get three oil changes over the next 12 months when we arrived, but we asked to cancel that deal and just pay for that days service as we did not want to have to wait that long for an oil change in the future. The service desk told us our appointment was not for an oil change, just to check in for an oil change and fill out the paperwork. Unsure why that would be true considering we booked an oil change for 2 pm, not a paperwork appointment for 2 pm. Plenty of places around town to get an oil change in minutes without an appointment. The place was clean, and I assume they did an okay job on the oil change. Just be aware that an appointment time is not honored for service at this dealer. More

Chris (in service department) is always beyond helpful, making sure nothing is missed on my car everytime i bring it in making sure nothing is missed on my car everytime i bring it in More

I love Tempe Nissan! From working with sales team to the service department. They are wonderful! From working with sales team to the service department. They are wonderful! More

Took far too long (3. 5 hrs) I’ll try another dealership next service or repair 5 hrs) I’ll try another dealership next service or repair More

I was pleased with the good customer service provided by Advisor Kody. I got my repairs and service done quickly and efficiently done. Advisor Kody. I got my repairs and service done quickly and efficiently done. More

Amanda met me at the service bay at my appointment time. My car was serviced and returned to me at the estimated time. My car was serviced and returned to me at the estimated time. More

We had a great experience with Auto Nation Nissan. When we drove up, Kody greeted us and took care of everything. Our wait time was very reasonable, and we were back on the road again in no time. We w When we drove up, Kody greeted us and took care of everything. Our wait time was very reasonable, and we were back on the road again in no time. We will continue to use Auto Nation Nissan in the future! More

The next day after an oil change the power driver’s seat would not go forward or backwards. Took car back to find a stone or two were lodged in the seat track. Without removing the seat, they ordered a new would not go forward or backwards. Took car back to find a stone or two were lodged in the seat track. Without removing the seat, they ordered a new track which took two weeks. Once the part arrived they removed the seat and determined that the existing track was fine and only removed the two stones. They should have removed the seat when I first came in instead of making me wait two weeks for a part that was not necessary. More