AutoNation Nissan Tempe

My wife and I went to the dealership to look at a new Nissan Murano. The salesperson was quite knowledgeable about the Murano. The buying experience was quite pleasant. They gave us a fair price on ou Nissan Murano. The salesperson was quite knowledgeable about the Murano. The buying experience was quite pleasant. They gave us a fair price on our trade-in and we were in and out in about 4 hours. More

Worst dealership in Mesa. The sales staff is pushy, unfriendly, uninformed, and just plain rude. I came in for an appointment to talk about a 370z I had seen online, but when I showed the salesman I ha unfriendly, uninformed, and just plain rude. I came in for an appointment to talk about a 370z I had seen online, but when I showed the salesman I had scheduled time with was nowhere to be found. I asked the sales manager if I could speak to him, to which he replied, "Haven't seen him all day." Ok, whatever, "Is there anyone available who could show me around", I ask. He says "give me a minute", and I wait for around 15 minutes until someone shows up. (The dealership was empty btw. No customers.) The salesman who shows up knows next to nothing about the car, but claims to have sold 2 just yesterday. After 10 minutes of talking at me about things I didn't come there for ("So, will you be paying cash or financing") I left annoyed, and made a mental note never to stop in there again. Totally unprofessional. More

Cross threaded a lug nut and then would not fix it. Rude service advisor would not even look at the problem. Even called the service manager and told him the circumstances and had the receipts showing when service advisor would not even look at the problem. Even called the service manager and told him the circumstances and had the receipts showing when nissan had rotated my tires and then when they were taken off to change all tires. Two Thumbs down for these guys. More

I gave them a fairly good score because the one area they failed is not scored and that is trustworthiness. I bought a used car from them, it had a good price and rode pretty well. They tried to force me failed is not scored and that is trustworthiness. I bought a used car from them, it had a good price and rode pretty well. They tried to force me into a warranty that I now wish I had purchased. The problem within 2 months I found the following: The paint had faded on the car and only a good wax job made the car look nice, the rear window support arm was broke due to an accident (I never asked or was shown a carfax report - will never make that mistake again) I had to buy a new motor and arm to get it to work, had to replace the washer fluid tank because all the support connection were broke, I had to replace 10 missing bolts or screws for everything from the front bumper to the rear mud guards, and best yet, the engine blew a gasket and I spend $1.7k to have the engine repaired. I take some of the blame but I expected a replicable dealer to be selling cars in good working order and that they would have repair the little issues. Live and learn, don't let them pull this on you. More

I test drive a vehicle on a Friday afternoon. Went home, did some research, and decided to buy. I contacted Luis first thing in the morning. We agreed to a price and he asked me to come in. He told me someo did some research, and decided to buy. I contacted Luis first thing in the morning. We agreed to a price and he asked me to come in. He told me someone else was there looking at the car, but that he would tell them it was sold. He also spoke with his manager and he agreed. By the time I arrive, they've sold the vehicle to someone else. They tried to pass another vehicle off on me, ut it wasn't even close to what I wanted. They even called my wife and were rude to her. Stay away from this dealership. You can get the same prices at other dealerships in the valley, and not have to deal with dishonest salesmen. More