AutoNation Nissan Tempe

Carmen was very nice and listened to my needs. The entire team, from Michael,the manager to Ben, the financial gentleman, were also very nice team, from Michael,the manager to Ben, the financial gentleman, were also very nice More

This dealer ship treats you like family. I love coming here and will continue to send my friends over. Louis Carcamo has never let me down on any vehicle purchase. I have been coming to him since 2005. here and will continue to send my friends over. Louis Carcamo has never let me down on any vehicle purchase. I have been coming to him since 2005. More

Louis was friendly and helpful. I told him my price range and what I wanted, and he only showed me cars within my budget. There was no pressure, and I inspected each car thoroughly. He was very patient throu and what I wanted, and he only showed me cars within my budget. There was no pressure, and I inspected each car thoroughly. He was very patient through the entire experience. I would definitely recommend his service to a friend. More

Was sold a car that was not inspected. Had no front brakes and bad raditor amoungst other issues. I had the car for 3,000 miles and 3 months. Manager said they would take car back at the price I paid brakes and bad raditor amoungst other issues. I had the car for 3,000 miles and 3 months. Manager said they would take car back at the price I paid and I agreed to buy another car. They then offered me $5,000 for a the car when I paid $10,900 three months before. After that insult, I then asked to have the vehicle repaired. The sales person said they would cover the repairs at a minimum. After much arguing, they gave me $200 toward the repairs. Both sales people agreed the car was not inspected and I was told that by them. Since picking the car up, the radio they replaced no no longer working. The radiator they replaced had no fluid in it when I picked it up and almost overheated driving it home. This delaership is very dishonest and they sell cars that are not mechanically sound When they do repairs, they don't do them properly. More

Great experience working with Brian Shirley. On the first visit he kept us hanging around for a little too long as he ran our credit check. But after we shut that down, it was a very easy and enjoyable exper visit he kept us hanging around for a little too long as he ran our credit check. But after we shut that down, it was a very easy and enjoyable experience. We leased a Leaf and Brian really new his stuff on the car and could easily show it's capabilities and features. Something that we did not see at the other dealers. They even called us the day after we signed the lease telling us Nissan had just released a new rebated and that we could come in and REDUCE our monthly payment- blew my mind! Brian has continued to follow up and quickly responded to our questions. Very impressed and I would recommend highly. More

I brought in my Nissan Sentra to be checked out before leaving for a very long road trip. I asked them to change the oil, wheels/tires and a few other simple requests. I had made an appointment and brough leaving for a very long road trip. I asked them to change the oil, wheels/tires and a few other simple requests. I had made an appointment and brought in the car. Hours later I had still not heard any updates about my vehicle. I left two voicemail messages and did not hear back until after the dealership was already closing to give me a quote. I told them to go ahead with most the options and then waited through the next day. They were very slow to keep me informed on what was going on or when my car would be ready. Once it finally was ready for pick up I had to wait another hour at the dealership. I went to tell them to not wash my car so I could leave and came to find that my tires were very bare. The mechanic pointed out after we were casually talking that I should not be road tripping with that bare of a tire, it was worrisome. So he talked to Anthony who did nothing to try and fix the situation. I left and then later realized my side mirror which was broken was not in my car so I called and after checking my trunk came to find they forgot to put it back in my car. I went back to get it and then realized they did NOT change my oil. He completely disregarded that I was about to be traveling thousands of miles. I called and explained that it was unprofessional and that they had zero customer service throughout the entire experience. The manager also did nothing to resolve the situation of make me feel at east that they had essentially done none of the work I requested AND the were rude about everything. I will absolutely avoid this dealership at all costs because the experience was so horribly frustrating. More

Bought a used car & was treated as such. Paid cash for the car, $4800. One day later, engine light came on. Didn't produce a 50 point inspection paperwork, told the car came in recently & didn't hav for the car, $4800. One day later, engine light came on. Didn't produce a 50 point inspection paperwork, told the car came in recently & didn't have a copy, but was reassured all was good. Two weeks later, A/C dies. Misinformed about what was wrong & what was fixed. Paid for services, A/C broke once again...recommended replacement of item that I was told was replaced two weeks earlier...new bill & A/C compressor needed..700.00..poor communication skills...was never called & had to call myself to see what was happening. Left without repair...two weeks later...having toi fill antifreeze daily to keep car running..I was sold a piece of junk & Power Nissan is unwilling to correct:-=( More

We went into this dealership to purchase a used vehicle after having a good experience with them 9 months earlier. Was immediately greeted with a smile from Carolyn Kane and was treated with kindness and after having a good experience with them 9 months earlier. Was immediately greeted with a smile from Carolyn Kane and was treated with kindness and respect from her (sales persons) and the rest of the staff including Jerry, Mitch, Wade (on a follow up visit). There was even a funny man singing behind the counter that made the occasion memorable and fun! After our purchase and while the shop was giving our new car a very nice detail we were treated to fresh delivered pizza and great company! Honestly the time flew by and I actually could have stayed there much longer. When it comes times to buy another car... hopefully later this year, like this car purchase... it will start and most likely end there at Power Nissan, Tempe. Thanks Carolyn and the rest of the staff for a truly great buying experience! T'Anthony Bonacci Mesa Arizona More

This dealer sold our family vehicle that we were trading in for a truck they later explained they could not get the deal,sold our car and demanded for us to return the truck and began to low ball use on vec in for a truck they later explained they could not get the deal,sold our car and demanded for us to return the truck and began to low ball use on vechicles that we never agreed on. More

Power Nissan in Tempe is the best dealership I have ever encounted. Mr. Louis Carcamo is the sales person that helped me. I am a woman in my 70s and have not been to a delership in many years. Louis made encounted. Mr. Louis Carcamo is the sales person that helped me. I am a woman in my 70s and have not been to a delership in many years. Louis made we feel at ease, and welcomed from the very beginning. There were many, many cars to choose from, and with Louis' advice I was able to find a car, and financing that was right for me. Louis went out of his way to help me understand everything and made the entire experience easy for me. I would greatly recommend Power Nissan Tempe and especially Louis to everyone I know. Anyone that wants to purchase a new or used car should only go to Power Nissan Tempe, and should most definitely ask for Louis Carcamo. Actually, I can't say enough good things about the entire staff of Power Nissan Tempe. Everyone there was fabulous. More