AutoNation Nissan Tempe

After two weeks of contacting other dealers and getting little or no response, I contacted Nissan Tempe and within a few hours I received a response to my inquiry from Frank. We communicated via email and little or no response, I contacted Nissan Tempe and within a few hours I received a response to my inquiry from Frank. We communicated via email and an appointment was made. Upon arriving I was greeted by a smiling Frank, who immediately introduced me to his manager, Andre. Frank was attentive, and listened to my needs and wants and within 15 minutes he presented a car that I immediately fell in love with! There was a minor issue with the car and management insured me they would take car of it and I was given a brand new car to use as a rental! Tomis (finance) was a pleasure to work with and he did not give me empty promises on what he could do to get me approved. He worked diligently to get me approved a great rate and shared his knowledge with that i will use towards my next automobile purchase in the next 8-9 months and it will be from Nissan!!!!! More

I have never been unhappier with service and professionalism than my short time with Nissan. In the last year alone, my household purchased two brand new 2013 vehicles only for each vehicle to professionalism than my short time with Nissan. In the last year alone, my household purchased two brand new 2013 vehicles only for each vehicle to start falling apart, weeks in. My Nissan Sentra's washers and bolts underneath the car, burned to the point where it came off as it was driving, making my car shake violently and make extremely loud noises. While I was on the highway, I experienced acceleration issue and the tachometer was maxed. My sister's car experienced the same acceleration issue and one of the plastic panels to her car just popped out and fell and on her as she was driving, almost causing an accident from the shock at the time. After it was reinstalled again, the same thing happened another time. I came to Noah at the finance department probably about three months ago about a credit issue for a family member. His loan officer informed him that all he needed to do was fill out the enrollment sheet as soon as he got it, and that that was that. The payment would automatically be deducted. It wasn't deducted. This family member was charged for late payment and his credit was affected. After spending six hours or more at the dealership, and finally bringing this family member in, Noah said "I don't deal with this matter." He rescinded his comment after he heard us out and realized, yes, the loan officer did give us the wrong information. He would help us make the call to the bank to clear the matter out. The bank was closed (eastern time) and he said "My day off is tomorrow, but when I get back, I'll make the call and I'll let you know as soon as I do." Fast forward two three months and I still never heard from him. I called in at least every week, probably 20-30 phone calls, leaving voice-mails to both the front desk and to his voice-mail, all left unanswered and un-returned. When I finally caught him off guard this afternoon and he finally picked up, he simply said, after months of waiting, "I don't deal with that, you're responsible." After three months, he basically told me that he didn't call, and that we should've handled this, when we explained what happened. I don't know about other people, but our lives are immersed in our work. We have bills to pay, we try and get by. When we were told something was done, we expected it to be done. Like how auto-enrollment would pay off the car, like how Noah would make the phone call for us. We pay for two cars only to put time and effort on our behalf to chase down the dealers who sold them to us, despite all the issues that car came with. The only reason why we didn't purchase our third vehicle (a truck) there, was because the family member was scoffed at by one of the sales representatives there for his credit issue (after my dad exposed that he increased the previously quoted price). This wasn't the only Nissan dealer that I went to, I also went to the one in Chandler, and we still were being heckled. I've made it my goal to make sure that everyone knows how poorly treated a customer can be (at those two specific locations). Simply stating that all of Nissan is bad, is unreasonable. But saying it is good, is hardly the truth. I guess that my objective is simply for you to be aware. More

Tempe Nissan worked with us to get the car we wanted and to stay within our budget without a lot of hassle. It was a great experience and I will recommend them to everyone I know. to stay within our budget without a lot of hassle. It was a great experience and I will recommend them to everyone I know. More

I have never been treated this well at a dealership before. I came in with a used car that I was charged too much for with an extremely high interest rate and walked out with a brand new Versa with an before. I came in with a used car that I was charged too much for with an extremely high interest rate and walked out with a brand new Versa with an extremely low interest rate and I couldn't be happier. I would heartily recommend this dealership to anyone looking for a great car at a very good price and exceptional customer service. Thanks to Power Nissan in Tempe I am a very satisfied customer and look forward to having all future service done by them. More

I bought used ToyotaPrius2008 in last march from PowerNissan Tempe. After two months its MFD touch screen died and it cost me $1200 to fix it. its Keyless entry is not working. I wouldn't consider t PowerNissan Tempe. After two months its MFD touch screen died and it cost me $1200 to fix it. its Keyless entry is not working. I wouldn't consider to buy another used car from them. More

Louis Carcamo made my experience very easy and stress free. I am so happy with my purchase. I highly recommend Power Nissan Tempe if you're looking to buy a car! free. I am so happy with my purchase. I highly recommend Power Nissan Tempe if you're looking to buy a car! More

My experience with Power Nissan Tempe was far superior to any other car buying experience I've had, and there have been many for me over the past 40 years. Because of their superior selection and a genuine any other car buying experience I've had, and there have been many for me over the past 40 years. Because of their superior selection and a genuine willingness to 'be there for me' in all aspects of the car buying experience, I am abundantly pleased to have done what I did. I bought a plane ticket to get me from my home state of ARKANSAS to Phoenix rather than shopping locally & having to opt for less than what I was ultimately seeking. As my flight was late, several people had to stay way past closing time to fulfill my dream of getting to buy just what I wanted at the price I needed. I would gladly do it all over again, and hope to repeat this process several more times. My first time to buy NISSAN & I am committed to staying with this brand & dealership! Absolutely wonderful care, attention and courtesy...truly this experience was a blessing...THANKS GUYS ! Baird Kinney, Jordan, Arkansas More

Theo was extremely helpful and personable. He made the car buying experience enjoyable. He pointed us to a car that we weren't considering at first, but actually exceeded our expectations. We are very ha car buying experience enjoyable. He pointed us to a car that we weren't considering at first, but actually exceeded our expectations. We are very happy with our purchase. More

We received GREAT service and an overall great experience in working with Brad and Power Nissan Tempe. Not only did we get the BEST LEGITIMATE price of any Arizona dealer, we were treated with courtesy and r in working with Brad and Power Nissan Tempe. Not only did we get the BEST LEGITIMATE price of any Arizona dealer, we were treated with courtesy and respect. I was researching Quests on cars.com for several months. After contacting 3 other Phoenix metro Nissan dealerships, and finding their online price was a hoax, I very skeptically contacted Power NISSAN. What a pleasant surprise to find out that this dealership was honest in their advertising. I test drove the quest and loved it. We thought for the next 3 weeks about the purchase. We were in no way hassled ...when we decided to purchase, the dealership was AWESOME in helping finalize the deal. Finance was NOT pushy..very efficient and professional. I would definitely recommend this dealer AND Brad Fraser..thanks..we LOVE our new Quest. More

I stopped in to look at a car for my son. I met Carolyn Kane and Wade Given. They were able to make me a great deal on my 2005 Jaguar X-Type as a trade for a 2006 Toyota Solara. They both went out of their Kane and Wade Given. They were able to make me a great deal on my 2005 Jaguar X-Type as a trade for a 2006 Toyota Solara. They both went out of their way to make it happen. Carolyn went above and beyond to satisfy me and my son, who was looking to buy his 1st car since battling leukemia. I would highly recommend this dealership and this sales team to anyone looking for a great deal and awesome customer service. More