
AutoNation Nissan Tempe
Tempe, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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We brought in my 2019 Nissan Rogue SV FWD on Friday 6/17 at 1 p.m. The SUV was not put up on the rack until 4 p.m. Keeping the Rogue over night, the rep said the warranty covered part would not be availab at 1 p.m. The SUV was not put up on the rack until 4 p.m. Keeping the Rogue over night, the rep said the warranty covered part would not be available until Monday 6/20, so we took the SUV back home and brought it back in on 6/20. The rep did not come in on 6/20 and left no note in the file for anyone else to see the service request. So we asked that he be taken off the service order and be replaced by someone else with more attentive abilities. Again, we took the SUV home and have to bring it back in on Tuesday 6/21. Let me say this, if you do not service my vehicle this time out, then I am seriously considering trading in my Nissan for a Hyundai where I know the service is stellar as we both had Hyundai Santa Fes that lasted over 15 years each with excellent service. Aat this juncture, Nissan's service is no service. I am sure you are aware that Google, Facebook, Yelp and many others offer a venue for comments. Let us hope you can do better tomorrow. I realize that Covid, distribution issues, and employee gaps may have contributed to this dilemma. Still, the customer is your gateway to continued success. More
I was able to communicate threw email made everything so dang easy talked numbers and more garret was the sells person to help me and jack ran around and made sure I was really taken care of so nice and mad dang easy talked numbers and more garret was the sells person to help me and jack ran around and made sure I was really taken care of so nice and made it all so simple I’ve bought ton of cars before so this was one of the easiest process I have been threw thank you ! More
Tempe Nissan provided Premier Customer Service. I would recommend there service department to all. Outstanding Service!!!! I would recommend there service department to all. Outstanding Service!!!! More