AutoNation Nissan Tempe

Service Department is not at all responsive. Called Service Dept, and it went to voicemail. Left a call back number and was told by the system that there were 2 others ahead of me. Two hours lat Called Service Dept, and it went to voicemail. Left a call back number and was told by the system that there were 2 others ahead of me. Two hours later still no call back. only possibilities are either very chatty customers or service advisors are not responding. Nissan needs to address the lack of service by the service department, More

Transparent and pressure free. I went to just look and drove off the lot with the perfect vehicle. I went to just look and drove off the lot with the perfect vehicle. More

My last appointment was not good at all. I made an appointment for an oil change and still waited 2 hours. When I received my car back my front plate was bent. When I brought it up to my adv I made an appointment for an oil change and still waited 2 hours. When I received my car back my front plate was bent. When I brought it up to my advisor she looked and it, said she can take it off and bend it back. There was no apology, or let me find out what happened. I paid aNo she went on about her business puffing her vape pen. More

My experience with this dealership was great. Got me in out in a reasonable time. They took care of the services I requested. Sara the service advisor informed me of future services I need to tak Got me in out in a reasonable time. They took care of the services I requested. Sara the service advisor informed me of future services I need to take care of. I will be back to take care of them, and I will be recommending this dealership to family and friends. Keep up the good work. More

Ivan was great to have as a Service advisor. Even thought the car was at the dealership for months that was not fault of Ivan. Just the part was hard to get in due to the current world conditio Even thought the car was at the dealership for months that was not fault of Ivan. Just the part was hard to get in due to the current world conditions. More

The service advisors have always been honest and professional when it comes to my vehicles professional when it comes to my vehicles More

clean service area, nice customer lounge and friendly staff. Beverages and tv available for customers staff. Beverages and tv available for customers More

The worst experience with service agent Ivan. Never responded to my 29 calls after my car left for service. Never want to do business with them. Never responded to my 29 calls after my car left for service. Never want to do business with them. More

My Wife and I were contacted by Jake Lau after an internet search of the Mercedes we would ultimately purchase. He took us through the entire process in an informative, helpful and friendly way. We internet search of the Mercedes we would ultimately purchase. He took us through the entire process in an informative, helpful and friendly way. We had an issue with the auxiliary battery driving back to Marana and this problem was taken care of the next day here in town. We are telling our family, friends and neighbors about our great experience with AutoNation Nissan Tempe, AZ. Thank you, AutoNation! Bob & Chris Lara More

I bought a 2023 Nissan Proto Z Spec. The experience I had on this purchase was exceptional. I was kept informed about the car, the status and all process. The dealership was upfront with The experience I had on this purchase was exceptional. I was kept informed about the car, the status and all process. The dealership was upfront with me on the cost and it was enjoyable to just speak about cars with people that really cared about the Nissan Z and cars in General. I wish to thank specifically Cole, Garrett, Nik, Jake and Mia in Finance. What was amazing to me is that all around people were excited to see this car and I could also see their pride in being there. People came on their day off to see this car. This was the best experience I have had with the dealership and in will look at further purchase from this dealership. More