AutoNation Nissan Tempe

I purchased my truck here and I’ve taken my truck here for all services and have been happy with the service for all services and have been happy with the service More

Excellent customer service. Jake greeted us and we showed him which car we were interested in and from there everything went smoothly. Everyone at the dealership made sure we Jake greeted us and we showed him which car we were interested in and from there everything went smoothly. Everyone at the dealership made sure we were comfortable while we waited for the paperwork to be completed. Jake explained all the features of the car to us in great detail and I felt very comfortable driving off the lot in my new car. It was a great experience. More

Excellent customer service. Everyone was very friendly and welcoming and made it possible for us to drive out in a car we loved. Everyone was very friendly and welcoming and made it possible for us to drive out in a car we loved. More

The sale Rep was kind , patient , not pushy. Which I real appreciated. I’ve purchase a few cars from this dealership . But this was the nicest sale person by far . Thank you so much Wes for your Which I real appreciated. I’ve purchase a few cars from this dealership . But this was the nicest sale person by far . Thank you so much Wes for your help & kindness with my new vehicle More

Very good job setting up appt for the recalls. Took care of it in one day. Good communications throughout. Took care of it in one day. Good communications throughout. More

Really not happy about this experience. I originally booked the appointment for a recall and to check squeaking. They had my car for most of Saturday only to not have recall parts even thou I originally booked the appointment for a recall and to check squeaking. They had my car for most of Saturday only to not have recall parts even though I scheduled the appointment in advance. I took time off of work on Monday to take the car back and was told only three hours. It took way longer because they STILL didn’t have the part. I was then promised it would be finished by 4pm which I banked on since I had and extremely important 5pm commitment. They did not pull my car up until after 5pm. Since then I called my service person back to explain noise I heard when breaking since they replaced the breaks and NO ONE has called me back. Worse service ever. Additionally when I got there Monday I specifically said I need a shuttle back home as I only took a half day from work. I was told the shuttle just left. After waiting 40 minutes the shuttle was still not there and I was told sorry. That’s it just sorry. I ordered and paid for an Uber only then did the shuttle show back up. Mind you he only had one person in the shuttle when he left. You all gotta do better. This is not acceptable service. More

I went in for an oil change service. I was greeted immediately. The service tech explained the process thoroughly and had me in and out swiftly. I will come back for all my services or f I was greeted immediately. The service tech explained the process thoroughly and had me in and out swiftly. I will come back for all my services or future car needs. More

Ivan took my Murano in and provided excellent customer service. He was incredibly helpful, knowledgeable and answered all my questions with ease. I would highly recommend going and seeing Ivan in Tempe. I service. He was incredibly helpful, knowledgeable and answered all my questions with ease. I would highly recommend going and seeing Ivan in Tempe. Its refreshing to see someone care. More

I have leased 6 vehicles from this dealership. Four Altimas and now two Rogues. Good sales experiences and always excellent service. Four Altimas and now two Rogues. Good sales experiences and always excellent service. More

I took my 1996 Nissan Pathfinder to auto Plex Nissan dealership. Vehicle was left for repair for replacement of four sensors for three weeks. I tried contacting Sarah the service manager who would not r dealership. Vehicle was left for repair for replacement of four sensors for three weeks. I tried contacting Sarah the service manager who would not return her calls after leaving messages on both her personal cell phone and work phone. I ended up having to drive to the dealership three times to get information from her. I gave her authorization to order oxygen sensors twice and it was never done because she said she was too busy and didn’t wanna bother with it. When I picked up the car in the parking lot outside, it was filthy inside and out and the battery was dead. I got a jump in the idle was much worse than it ever has been when I left the vehicle. I paid $950 previously to have the car worked on and it’s worse conditions and I have it. Sarah was very inconsiderate and head for customer relations and communications. I definitely would not recommend this dealership. More