AutoNation Nissan Miami - Service Center

Made an appointment to leave my truck for service. Had to leave it all day due to a seat problem. Explained while making appointment that I would be out of town and wanted to take the opportunity to leave th leave it all day due to a seat problem. Explained while making appointment that I would be out of town and wanted to take the opportunity to leave the truck so that they took care of the seat, oil change, tranny service and engine noise. Was given appointment. I proceeded to clean out the truck and when I got there with my appointment with my assigned service person (Christian)I was interupted by Mr. Moreira who told me without hesitation I could not leave the vehicle over the weekend. I would be charged $25 a day if the truck was ready earlier. I asked to speak with the manager and he said he was the only one I could speak with. I left mad. I bought two Nissan trucks in 2007 from them. Mine is a purchase and my wifes was my first lease. I was considering them for my replacement vehicle in March (lease exp) but after this I am done. The person taking the reservation was aware of my need to leave the truck over the weekend and did not mention any issues and in fact noted my e-mail to communicate with me since I was going to be out of the contry. The fact that Mr. Moreira did not even ask what service my truck needed leads me to feel that he made a premature call. He should of asked me what the truck was there for and not assumed that it was a one day job. I have a problem in the seat since I bought it and I am always told to bring it back. When I finally plan for leaving it they do this to me. I love my truck and I bought it becuase my brother bought a 2006 model and I loved it. But I believe that in todays competitive envoiroment the service department should be more professional and first get all the facts before turning a customer down. I was having multiple services done to my truck in addition to the seat warranty. This service as well as all future one's for my truck and my wife's are going to another dealer. More