AutoNation Nissan Miami - Service Center
Miami, FL
341 Reviews of AutoNation Nissan Miami - Service Center
Horrible service . This is going to be my last vehicle with nissan just because too many problems with the car with less than 10000 miles and they are very unprofessional at the service center to solve th with nissan just because too many problems with the car with less than 10000 miles and they are very unprofessional at the service center to solve those problems . they sales you the service when you lease the car and after that it is imposible to do the service you are paying monthly with them . More
Beware of this place, they will install non-original parts in your brand new Nissan without even telling you, and rush you to sign the work order without informing you. I just found this (see picture be parts in your brand new Nissan without even telling you, and rush you to sign the work order without informing you. I just found this (see picture below) after getting back home. I will call Nissan corporate on Monday and make the complaint, and demand replacement of the part. They will make the cost of their service look similar to other dealerships by overcharging you on labor and putting crap parts in your vehicle jeopardizing your factory warranty. Thank you Jorge C. H (Service Advisor) for not doing your job More
I was trying to schedule an appointment for service my car which I bought from this place. I called 4 times... no one pick up a phone at service department to schedule my appointment...? Will bring my bus car which I bought from this place. I called 4 times... no one pick up a phone at service department to schedule my appointment...? Will bring my business to a different dealership. No one cares.... More
Service department are suck , manager and service adviser lack of education I ask the manager his name and hi points to the window, that means his name is window . I don’t understand how many people well ed lack of education I ask the manager his name and hi points to the window, that means his name is window . I don’t understand how many people well educated and with a lot of knowledge every where and auto nation hired idiots More
Worst dealership in my five years of owning a Nissan! They will house your car, take the day off, & when you call to check on your vehicle no one can give you an update on your vehicle. Then the mana They will house your car, take the day off, & when you call to check on your vehicle no one can give you an update on your vehicle. Then the manager of service does not rectify the matter. I still ended up payer over $1000 for service of alternator & oil change. More
Excellent Customer Service Our family cars have been serviced by this center for many years, since the time we used to live in Coral Gables. We now live in West Kendall and stil Our family cars have been serviced by this center for many years, since the time we used to live in Coral Gables. We now live in West Kendall and still going to this service center, whenever we need help with our cars. We didn't select any Advisor this last time (last week) because the one we had before is no longer working for this center. Five stars to our new Advisor Rafael Marzo, from whom we received the best customer service ever. The only issue we had was with a lady from the rental office, who took an hour to provide us with the rental car service. However, in general, we're a very satisfied with AutoNation Nissan Miami Service Center. MARIA BRITO. More
MALA ATENCION EN LA PARTE DE SERVICIOS ESTUVE EN EL DEALER HOY DIA 07/27 A HACER EL CAMBIO DE ACEITE DE MI CARRO Y SOLAMENTE LOS EMPLEADOS DEL DEPARTAMENTO DE SERVICIO SE PREOCUPAN POR SA ESTUVE EN EL DEALER HOY DIA 07/27 A HACER EL CAMBIO DE ACEITE DE MI CARRO Y SOLAMENTE LOS EMPLEADOS DEL DEPARTAMENTO DE SERVICIO SE PREOCUPAN POR SACAR UN PAPEL CON COPIA DE LOS SERVICIOS QUE ELLOS RECOMIENDAN HACER AL CARRO, BUSCANDO LA MANERA DE SACARLE EL DINERO A UNO DE LOS BOLSILLOS, MAS SIN EMBARGO NADIE SE PREOCUPA POR VER QUE EN EL SALON DE ESPERA HABIAN MAS DE 20 PERSONAS AGLOMERADAS Y A PENAS DONDE SENTARSE, ESTUVE DOS HORAS PARADA ESPERANDO POR EL CAMBIO DE ACEITE, NUNCA MAS VOY A ESE DEALER, DONDE YA HE COMPRADO 3 CARROS Y ANTES HACIA MIS MANTENIMIENTOS, PESIMOOO EL SERVICIO Y LA ATENCION AL CLIENTE More
Lentisimo el servicio, para diagnosticar mas de 3 horas de espera. Llegue a las nueve de mañana y a las doce no me habian dicho lo que tenia el carro de espera. Llegue a las nueve de mañana y a las doce no me habian dicho lo que tenia el carro More
Battery replacement under warranty 3+ hours wait time Hi, Called to make an appointment. Was assigned to OsmaryGonzalez. I was in the area so I passed by 45 min early being the only car in the lane when Hi, Called to make an appointment. Was assigned to OsmaryGonzalez. I was in the area so I passed by 45 min early being the only car in the lane when arriving. After 30 min min of waiting and speaking to 2 other service reps who only told me her name and called her via air speaker. I finally spoke with her. While waiting for an hour and 10 minutes I noticed someone before me that left. After 3 and a half hours later car was done. This is something bad from the manufacture and still under warranty. Take about 10 min to replace a battery. Appointment was at 2 leaving at 3.38 and arriving at 1.00 PM. So if you make a appointment dont come early and if you so still expect to wait 2 hours or more. More
Amazing service! I'm very hard customer and barely can trust mechanics at service, but anyway wanted to say thank you for honest and great service that I received. I'm very hard customer and barely can trust mechanics at service, but anyway wanted to say thank you for honest and great service that I received. More