Back

AutoNation Nissan Miami

Miami, FL

4.8
573 Reviews
Contact Dealership

3345 SW 8th Street

Miami, FL

33135

Directions

By Type

Showing 573 reviews

June 27, 2023

Quick service, received a timely response from the advisor each time I called. As a person that works in customer service, I can honestly say I received great service. More

by Icasals
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ostos, Gerson
Jul 02, 2023 -

AutoNation Nissan Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 25, 2023

Excellent dealer for services and sales. We’ve been doing business with Autonation for several years! More

by Gustavo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rene Illa
Jun 28, 2023 -

AutoNation Nissan Miami responded

Hi Gustavo, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!

June 22, 2023

Job well done! Maneger and his assistant Eric were very helpful and considered regarding my physical needs at this toma.Thank you to both of you.for you kindness a More

by Apon911
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 26, 2023 -

AutoNation Nissan Miami responded

We appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 22, 2023

Great employees and staff. Especially, Brandon and Service Manager Pedro. And, Jairo Floor Sales Manager. More

by maru86273
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pedro, Brandon
Jun 26, 2023 -

AutoNation Nissan Miami responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 21, 2023

Great and friendly service. It was nice and easy transaction. Made it easy for me. More

by JS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 26, 2023 -

AutoNation Nissan Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 17, 2023

Very nice and clean and very professional. The unit was ready on time and clean More

by Allandobregon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benji taylor
Jun 20, 2023 -

AutoNation Nissan Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Jun 20, 2023 -

Allandobregon1 responded

Thanks

June 17, 2023

They are very professional and friendly, the waiting area was clean , I was satisfied with my car recall service. More

by barby404069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 20, 2023 -

AutoNation Nissan Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 12, 2023

Exelent overall, everyone was nice and the whole process was fast, very recommended an helpful More

by Lucy.paguada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis De los Santos
Jun 16, 2023 -

AutoNation Nissan Miami responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Nissan Miami and we hope to be of service again in the future.

June 10, 2023

Made an appt for 10am for oil change and tire rotation… arrived early. Told to sit and wait to be checked in, 10 mins after my appt time I go back and told the same thing. Finally fully checked in around 1 More

by Erin.sgrignoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie
Jun 15, 2023 -

AutoNation Nissan Miami responded

Hi Erin, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (305) 707-0145 at your earliest convenience to discuss how we can turn this experience into a positive one.

Jun 17, 2023 -

Erin.sgrignoli responded

So I called the number above. The woman who answered the phone with the service department had no idea whom I should talk to. Told me that if I needed to schedule another service that I should do that and they would probably discount it. I asked for the manager of the dealership and was put on another hold for over 5 minutes. I didn’t have time to sit and wait any longer as it took 5 mins for her to come back to the phone after answering it and putting me directly on hold. In the world of customer service leaving a vague response and just a number to call is not going to turn this around. Giving a name of a person to contact who KNOWS the situation is a lot more inviting and less frustrating on a customer who already had a bad experience with you. As I appreciate the attempt made, it still was just as lackadaisical as when I said the discount the service advisor was allowed to give did not fit this situation.

June 08, 2023

Servicio profesional y amable. Me siento seguro por la seriedad y expertise. Hasta la próxima. Gracias More

by oscarvisiedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoshua
Jun 13, 2023 -

AutoNation Nissan Miami responded

Hola, es genial leer comentarios tan maravillosos sobre su reciente experiencia con nosotros. No dude en llamarnos si alguna vez necesita algo. ¡Sé seguro en el camino!

...
9
...