AutoNation Nissan Miami

Go somewhere else I took my car for a repair, they told me that the car computer and the immobilizer were not working and appraised the job at $1500, so I took my car o I took my car for a repair, they told me that the car computer and the immobilizer were not working and appraised the job at $1500, so I took my car out and went to another known dealer, where the diagnostic was only the immobilizer and my car was running the next day for less than half of the Autonation price. So, I wander who was in need of a new Versa computer? Definitely not my car since it is still running perfectly with the old one. More

bad servixe This is the 3rd time I have a bad experience at this place. After making and appointment for oil change. At 1030am an arriving 10 minutes earlier than This is the 3rd time I have a bad experience at this place. After making and appointment for oil change. At 1030am an arriving 10 minutes earlier than the appointment. I wait almost 1 hour and the car did not even move from where i left it. (The place was slow) They did not care about my complain. And now im doing the same service at pep boys (3 block away) almost ready 20% cheaper. If you care about your car DONT take there. More

My new Juke Went to the dealership twice looking for a Juke and Roberto went above and beyond my expectations thats why I bought my car and i love it! Of course t Went to the dealership twice looking for a Juke and Roberto went above and beyond my expectations thats why I bought my car and i love it! Of course the 1rst time i went most of the people where very nice to me! The second time not as much but thanks to Roberto i have my Juke 2015! Thanks Roberto Att Gabriela Francois More

SUNNY CITY SHADY DEALER I bought a car from Jorge Castello from nissan miami. I thought I got a fair deal until I went to have the items installed that I was promised . I was I bought a car from Jorge Castello from nissan miami. I thought I got a fair deal until I went to have the items installed that I was promised . I was supposed to get a safety cafe that protects you from flying items . When I got to the shoip they did not want to give me what I was promised. The item they wanted to install was unsafe. Flying metal could go through van and hit someone. The dealer told me tough you left so sorry. I guess I made a mistake for trusting them. That same day II went and bought a nissan frontier from a different dealer. MiAMI IS A SUNNY PLACE WITH SHADY DEALERS DONT TRUST THEM More

Dishonest salesperson and finance manager I had a very bad experience at this dealership. The agreement we made was to make the last 2 payments on our lease they would take care of closing ou I had a very bad experience at this dealership. The agreement we made was to make the last 2 payments on our lease they would take care of closing out the lease. We bought the car from them in late September and made another payment because the bill was due and they took over 2 weeks to send my payment to Infiniti. They never closed out my lease and I got a bill from Infiniti for wear and tear and mileage. Our salesman originally told us not to worry the car would go to the auction, well that was a lie. I called to speak with their finance manager about getting my payment refunded but they told me he resigned. I went to the dealership to speak with the new finance manager since he wasn't returning any of my calls and he said he would take care of it. I have called him a few times since then but he never returned my calls. More

Transmission Work Performance Customer Service is excellent. They have rental vehicles, but not of sufficient supply. The original service performed was within the time window Customer Service is excellent. They have rental vehicles, but not of sufficient supply. The original service performed was within the time window advised. Several days after I picked up the vehicle, a "check engine soon" light came on with the resulting code P0778 Pressure control Solenoid. I brought the vehicle back, and they reset codes. I was notified to pick up the vehicle an hour later. Overall very fast service. More

Great customer service with Joel My experience at Nissan with Joel was exceptional. I always hate going to car places because I don't know much about cars and I feel like I'm vulnerab My experience at Nissan with Joel was exceptional. I always hate going to car places because I don't know much about cars and I feel like I'm vulnerable to "tricks," higher prices, and unnecessary charges. Joel not only diagnosed the problem in my car immediately (a brake-light problem, the result of normal wear-and-tear), he helped me fix it in the most economic way possible. He also gave me a list of suggestions for my future car management, which a feel like a lot of car people do but Joel went through each item and told me which ones were really pertinent and when they should be evaluated .... he didn't pressure me into fixing some "urgent" problem immediately. To top it all off, he called me when my car was finished (I was at the dentist down the road) and even provided continued instructions via phone even while he was on his lunch break. Highly recommend Joel at Nissan Miami More

I was taken care of as soon as I got to the place. The friendliness and concerned for my problem was shown by the questions asked and the way they explained the problem to me. May car now runs like new. friendliness and concerned for my problem was shown by the questions asked and the way they explained the problem to me. May car now runs like new. I am very satisfied with the attention and service received. I would like to congratulate the manager Mike Moreira for being so professional. More

I hate car shopping! But now days the internet makes I hate car shopping! But now days the internet makes it much easier especially for used cars. I was recently searching for a used Grand Cherokee an I hate car shopping! But now days the internet makes it much easier especially for used cars. I was recently searching for a used Grand Cherokee and spotted one close to me at AutoNation Nissan Miami. The listing had many pictures and an Auto Fax. When I emailed AutoNation, Hector Carrera responded quickly and we set up an appointment to see the car. The buying experience was very pleasant. I found Hector and AutoNation friendly, professional, realistic and efficient. As another plus this dealer is less than two blocks from the best Cuban restaurant in Miami. More

Rafael was amazing from beginning to end. He made the process seamless and b far the easiest in all my vehicle purchasing years. he listened to what I wanted and needed and somehow managed to accomodate process seamless and b far the easiest in all my vehicle purchasing years. he listened to what I wanted and needed and somehow managed to accomodate it. He was fanatastic at following up and making sure that amm my questoins/needs were met. I will likely go back to him in 3 years when my lease is up once again. This is not your trypical drawn out car buying process, this was fun, fast and fantastic. Thank you Rafael! More