AutoNation Nissan Miami

AutoNation Nissan in sw 8st Miami, used the bait and switch tactic, Availability on this car was confirmed on Thursday, the car was reserved for me till Sunday, salesman Eddy Mayorga, he even email me switch tactic, Availability on this car was confirmed on Thursday, the car was reserved for me till Sunday, salesman Eddy Mayorga, he even email me this morning and called me on the phone, to confirm that I was going today, I was there around 11:15 am as agreed, after driving about 30 minutes to go see the Murano. Salesman EDDY MAYORGA, came out and told me it would be 10 minutes to have car here since it was at another location?. After he confirmed multiple times that the car was available at this location. He came out a few minutes later with his manager who told me that the car was selling at another location?. and not even an apology from salesman or Manager. This is very unethical, unprofessional to constantly lie and waste your time and money, knowing the car was never available, hoping you come in and get you on another unit, I will be contacting corporate Monday see how they feel about this Bums scamming customers. More

Worst dealership in my five years of owning a Nissan! They will house your car, take the day off, & when you call to check on your vehicle no one can give you an update on your vehicle. Then the mana They will house your car, take the day off, & when you call to check on your vehicle no one can give you an update on your vehicle. Then the manager of service does not rectify the matter. I still ended up payer over $1000 for service of alternator & oil change. More

Excellent Customer Service Our family cars have been serviced by this center for many years, since the time we used to live in Coral Gables. We now live in West Kendall and stil Our family cars have been serviced by this center for many years, since the time we used to live in Coral Gables. We now live in West Kendall and still going to this service center, whenever we need help with our cars. We didn't select any Advisor this last time (last week) because the one we had before is no longer working for this center. Five stars to our new Advisor Rafael Marzo, from whom we received the best customer service ever. The only issue we had was with a lady from the rental office, who took an hour to provide us with the rental car service. However, in general, we're a very satisfied with AutoNation Nissan Miami Service Center. MARIA BRITO. More

Lentisimo el servicio, para diagnosticar mas de 3 horas de espera. Llegue a las nueve de mañana y a las doce no me habian dicho lo que tenia el carro de espera. Llegue a las nueve de mañana y a las doce no me habian dicho lo que tenia el carro More

Battery replacement under warranty 3+ hours wait time Hi, Called to make an appointment. Was assigned to OsmaryGonzalez. I was in the area so I passed by 45 min early being the only car in the lane when Hi, Called to make an appointment. Was assigned to OsmaryGonzalez. I was in the area so I passed by 45 min early being the only car in the lane when arriving. After 30 min min of waiting and speaking to 2 other service reps who only told me her name and called her via air speaker. I finally spoke with her. While waiting for an hour and 10 minutes I noticed someone before me that left. After 3 and a half hours later car was done. This is something bad from the manufacture and still under warranty. Take about 10 min to replace a battery. Appointment was at 2 leaving at 3.38 and arriving at 1.00 PM. So if you make a appointment dont come early and if you so still expect to wait 2 hours or more. More

Amazing service! I'm very hard customer and barely can trust mechanics at service, but anyway wanted to say thank you for honest and great service that I received. I'm very hard customer and barely can trust mechanics at service, but anyway wanted to say thank you for honest and great service that I received. More