AutoNation Nissan Miami
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Todos los que me atendieron fueron muy amables y respetuosos. Alain y Maximilian sabían lo que decían. Pacientemente respondieron a mis preguntas. Me explicaron todo en detalle. Excelentes personas. respetuosos. Alain y Maximilian sabían lo que decían. Pacientemente respondieron a mis preguntas. Me explicaron todo en detalle. Excelentes personas. More
I have been coming to this dealer for more than 10 years and above all because of the magnificent attention I receive from the same seller (Pedro Remoir). and above all because of the magnificent attention I receive from the same seller (Pedro Remoir). More
Everyone was very helpful and friendly. From the person that greets you to the mechanics. They keep you updated with everything that’s happening to your car. that greets you to the mechanics. They keep you updated with everything that’s happening to your car. More
Buen servicio.Lo atienden rapidamente.Se preocupan por Buen servicio. Lo atienden rapidamente. Se preocupan por usted. Dan buena explicacion los defectos de su vehiculo Lo tratan con mucho amabilidad y Buen servicio. Lo atienden rapidamente. Se preocupan por usted. Dan buena explicacion los defectos de su vehiculo Lo tratan con mucho amabilidad y respeto. More
Good service and overall customer satisfaction. Alex did a great job helping me and keep me informed throughout the process. I will be going back for service soon. a great job helping me and keep me informed throughout the process. I will be going back for service soon. More
I came to have my leased car (2020 Nissan Altima with 17,000 miles) looked at due to a recent check engine light that came on. They proceeded to tell me that it was my air filter, fuel injector, and thro 17,000 miles) looked at due to a recent check engine light that came on. They proceeded to tell me that it was my air filter, fuel injector, and throttle body which needed a cleaning and a new filter. They claimed this was not under warranty, but rather a "maintenance service" that was not covered. They even proceeded to sell me on a "Cooling System Cleaning" which I was firm on not doing, since they said it was optional. Again, the car is a leased 2020 Altima with 17,000 miles. Unfortunately my brother (an Automotive Engineer of 10+ years) was not able to have them talk to the crooked service advisor Alexander Larrea and so they said that I would need to pay this to fix the car. FORTUNATELY, being that my brother worked for Nissan Corporate in the passed, he's now reaching out past the dealership level. I've photocopied the invoice, and he is now escalating this unethical and CORRUPT business practice of trying to take advantage of vulnerable people that have no car knowledge. At this point, it's not about the $210 that I was scammed out of but rather the principle of integrity and honesty. I'm doing this for the shear fact that, if this happened to me, it's clearly happened to many others and guaranteed to continue happening. More
Pedro, the finance manager, is extremely rude and ignored my multiple requests to not talk over me. I want to calling them that way I could get some sort of attempt have an explanation as to why they did not my multiple requests to not talk over me. I want to calling them that way I could get some sort of attempt have an explanation as to why they did not disclose certain hidden fees when my mother purchased her vehicle there. I understand I'm not the one that purchased the vehicle however, I'm the one that gave my mother the $5,000 for her down payment. All Pedro kept yelling is "are you a customer are you a customer?". I spoke with Pedro along with his Finance director who was I also spoke with, proved the point that their staff was extremely rude and unprofessional. They were both very quick to pretty much lose their temper. Not only did I get hung up on twice, but I was lied to and told that the "call dropped". This is not the first instance I've heard of this dealership charging hidden fees and my mother clearly remembers defining the service contract which is the extended warranty, but they still tacked it on the invoice. Not only that, they also attached on a $1,600 maintenance contract she never asked for. Definitely a very deceptive dealership. Please steer clear from this location because they definitely do not know how to either help you once you made the purchase let alone speak to you like a human being. More
Horrible service . This is going to be my last vehicle with nissan just because too many problems with the car with less than 10000 miles and they are very unprofessional at the service center to solve th with nissan just because too many problems with the car with less than 10000 miles and they are very unprofessional at the service center to solve those problems . they sales you the service when you lease the car and after that it is imposible to do the service you are paying monthly with them . More
Beware of this place, they will install non-original parts in your brand new Nissan without even telling you, and rush you to sign the work order without informing you. I just found this (see picture be parts in your brand new Nissan without even telling you, and rush you to sign the work order without informing you. I just found this (see picture below) after getting back home. I will call Nissan corporate on Monday and make the complaint, and demand replacement of the part. They will make the cost of their service look similar to other dealerships by overcharging you on labor and putting crap parts in your vehicle jeopardizing your factory warranty. Thank you Jorge C. H (Service Advisor) for not doing your job More