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AutoNation Nissan Memphis - Service Center

Memphis, TN

4.5
350 Reviews

350 Reviews of AutoNation Nissan Memphis - Service Center

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June 15, 2022

Was seen quickly at my scheduled appointment time, my service agent Ashara was very professional & informative. She was very helpful in trying to find me some discounts to help me because I was kind of s More

by KeeKee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashara
Jun 17, 2022 -

AutoNation Nissan Memphis responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Memphis. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2022

Sonya in service, Steve o, in sales and Mr. Ed, General manager These 3 people's is auto nation Nissan More

by diannfinley59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve O. Salesman/ sonya, service department, Mr. Ed General manager
Jun 13, 2022 -

AutoNation Nissan Memphis responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 11, 2022

They are the greatest. I love to bring my car because of the quality service! More

by Nfrzelle22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Harding
Jun 11, 2022 -

Nfrzelle22 responded

I love AutoNation they always get you right the first time! And if they don’t get it right the first time they still get the job done correctly. Would highly suggest them to everybody.

June 10, 2022

Not good they don’t do know what is exactly problem they only suggest to replace More

by yogeshb4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All the employees
Jun 12, 2022 -

AutoNation Nissan Memphis responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1318 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 06, 2022

I went in to get and oil change and tire rotation, my service advisor: LaSonya was Great & Professional….. Work was done in a timely manner and the Service Mgr. Introduced himself & offered additional More

by tazlls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaSonya
Jun 07, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 05, 2022

Services were not provided that I had came in for weeks before another appointment. I found out the recall want done when I was leaving. At the time I was told my car is ready for pick up as if the work ha More

by Tiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know
Jun 07, 2022 -

AutoNation Nissan Memphis responded

Hi Tiff, we appreciate you taking the time to respond. The staff at AutoNation Nissan Memphis take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (901) 209-1318 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 05, 2022

96% of staff are very friendly and professional. Service dept staff females are extremely helpful friendly and professional. More

by Annise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashara Alexis ?
Jun 06, 2022 -

AutoNation Nissan Memphis responded

Hi Annise, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Nissan Memphis! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2022

Great service on time work was done great customer service Great on performance on the job that needed to be done More

by Victodayana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lasonya
Jun 06, 2022 -

AutoNation Nissan Memphis responded

Hi Victodayana, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 02, 2022

Very attentive and cares about satisfying the customer. I would definitely recommend this dealership to any More

by brittany_crume
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashara
Jun 05, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Nissan Memphis and we hope to be of service again in the future.

June 02, 2022

This was my first visit and I did not know that you needed an appointment. I spoke with the front dest clerk and she made me an appointment for that day. Thank you. More

by mtucker7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk clerk
Jun 04, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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