AutoNation Nissan Memphis - Service Center

My experience was awesome. I got an oil change and they kept me informed. They were extremely nice and accommodating. I got an oil change and they kept me informed. They were extremely nice and accommodating. More

My 2022 Armada needed a new engine, which was poorly installed (broken parts, leaks, stains in the interior, and parts poorly installed). installed (broken parts, leaks, stains in the interior, and parts poorly installed). More

Great customer service! The technician was amazing! We were greeted upon arrival! Great Job! Thank You! The technician was amazing! We were greeted upon arrival! Great Job! Thank You! More

They are very friendly and personable. Two people came to talk to me about my issue and had it resolved in little to no time. I appreciate the good energy I received while there. Mrs. Sony Two people came to talk to me about my issue and had it resolved in little to no time. I appreciate the good energy I received while there. Mrs. Sonya is always great! More

The Service department is HORRIBLE! !!! When asked to rotate tires they didn’t reset tires after rotation. They didn’t air up my tires. So while I was putting air in my front tires..the !!! When asked to rotate tires they didn’t reset tires after rotation. They didn’t air up my tires. So while I was putting air in my front tires..the tire pressure monitor system was showing that the air was going to my back tires instead of my front tires because they didn’t reset tires after rotation!!..it’s always something in the service department..totally unsatisfied!! More

The service event was great! The customer service was exceptional on today as usual! Thanks for NOT recommending services I didn’t need. The customer service was exceptional on today as usual! Thanks for NOT recommending services I didn’t need. More

The absolute worst service dept I have ever dealt with who displays extremely poor communication skills and lack competence to customer service. It’s indicative to the poor education throughout the city w who displays extremely poor communication skills and lack competence to customer service. It’s indicative to the poor education throughout the city which I know first hand being a teacher for 20+ years!!!! After supposedly getting a diagnostic, it went from $1500 fuel pump to $2800 Harness to $5000 ECM. Granted 3 weeks before I paid $1500 for some front axle work which I believe created the problems I first spoke on by their incompetent mechanics!! I know this for a FACT bc I know several people who works there!!! One mechanic(John-white boy) told me in front of a service agent that my 2012 Nissan Versa was some junk and I need to buy a new. At the time it had approx 240k, now it has 360k and riding better than a new one with many more miles to go!!! Dam John!! Service will dodge your call at all cost for no dam reason, really sad pitiful until it happens to them!! I not paying 5k for something I didn’t do!! Corporate help is immediately needed!! This is atrocious!! More

Advisor was very helpful and courteous. Mase sure my concerns were addressed and the wait was shorter than before. Mase sure my concerns were addressed and the wait was shorter than before. More

The are very professional when it comes to my car. They let me know what be wrong with my car They let me know what be wrong with my car More

Services were great! Work was done in a reasonable amount of time - personnel was very professional and attentive. Got good deal on coupons that they provide on a regular Work was done in a reasonable amount of time - personnel was very professional and attentive. Got good deal on coupons that they provide on a regular basis. More