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AutoNation Nissan Las Vegas - Service Center
Las Vegas, NV
590 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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590 Reviews of AutoNation Nissan Las Vegas - Service Center
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February 22, 2023
Mike martinez was great and did an amazing job with keeping me updated on my vehicle the whole time while it was at the shop. He was very professional and polite the whole time as well. Would highly re keeping me updated on my vehicle the whole time while it was at the shop. He was very professional and polite the whole time as well. Would highly recommend! More
by joannag
Employees Worked With
Mike martinez
February 20, 2023
the work was done very quickly, was very happy. gave 5 stars at the time. now new review!! my car battery died while i was at work at night. i called my insurance and they came and jumped my car. t gave 5 stars at the time. now new review!! my car battery died while i was at work at night. i called my insurance and they came and jumped my car. the next morning i drove to AutoNation and was greeted by a blond older woman. i told her about the battery and she blankly told me "it cost $245 installed". i was pissed and asked her if Ron my service guy is there and she said yes, i went out of my car and went to Ron in the office. he checked and found out that i replaced the battery 3 years ago so he prorated the price and i had to pay only $78, and even if i did not buy the battery before, it cost $119 according to their website. it's a lot of a difference from $245. so if you happened to go there make sure to speak with the advisor in the office and not with that "blabber" woman. i was out in one hour. i gave 3 stars because of that woman but the service was great and for them, it's 5 stars. More
by rachellevy1947
Employees Worked With
Ron
February 19, 2023
I drive out of my way to go to this specific Nissan location because of the GREAT customer service! Mike G & Ken make sure that I get in and out quickly, as well as keep me informed throughout the serv location because of the GREAT customer service! Mike G & Ken make sure that I get in and out quickly, as well as keep me informed throughout the service process. HIGHLY RECOMMEND! A+++++ More
by TheBoy1der
Employees Worked With
Mike G, Ken
February 01, 2023
Great service advisor Ken! Honest and knowledgeable- the only bad thing has nothing to do with the service guys- it’s the dealership - they suckered me into an extended warrant Honest and knowledgeable- the only bad thing has nothing to do with the service guys- it’s the dealership - they suckered me into an extended warranty and now my 5 1/2 year old car has a sensor issue…. And imagine this…. It’s not covered in the “very specific” (managers words) warranty!!!! So ….. it is what it is….. but warning to be wary of their extended coverage they will try to see you More
by Rosiebevdeg
Employees Worked With
Mike, ken
January 23, 2023
Second time coming in for service and what another awesome customer service..Mat was very welcoming and treated me like his own brother..I would definitely give 10stars and recommend everyone with a N awesome customer service..Mat was very welcoming and treated me like his own brother..I would definitely give 10stars and recommend everyone with a Nissan to service here.. Thanks guy..Keep up the great work More
by Mfmose
Employees Worked With
Matthew Riley
