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AutoNation Nissan Las Vegas - Service Center
Las Vegas, NV
590 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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590 Reviews of AutoNation Nissan Las Vegas - Service Center
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April 17, 2023
I love coming here for all my service needs. The staff is excellent and extremely knowledgeable. I never have a problem of knowing what’s going on before during or afterwards . I highly recommen The staff is excellent and extremely knowledgeable. I never have a problem of knowing what’s going on before during or afterwards . I highly recommend anyone to come here. I wouldn’t have it any other way More
by jmobley260
Employees Worked With
David
April 12, 2023
I love this dealership everyone is welcoming the minute you walk through the door. There were a couple of things that needed to be done on my new car I took it in and they got it ordered and repaired. you walk through the door. There were a couple of things that needed to be done on my new car I took it in and they got it ordered and repaired. More
by nitabo_2000
Employees Worked With
Ken in the service department
April 07, 2023
They were able to take me the same day I came in. I needed tires due to a bubble and had to have this done before I traveled back home. They understood and even got a tire special they were running. I needed tires due to a bubble and had to have this done before I traveled back home. They understood and even got a tire special they were running. Prices were very reasonable and my service tech was very helpful. I truly recommend you go here if you run into issues with your vehicle. More
by driveramarion
Employees Worked With
I do not remember his name - Should be on my file Debra Marion
April 03, 2023
Super nice offer for a free synthetic oil change. Called ahead to schedule appointment and verify offer details. No gimmicks or upsells, they finished within the 1.5 hour estimate. I was very pleased Called ahead to schedule appointment and verify offer details. No gimmicks or upsells, they finished within the 1.5 hour estimate. I was very pleased. I've been here once before for a similar warranty covered recall fix and it was also great. More
by chrisblatchly
Employees Worked With
Andrew Andrews
March 29, 2023
Great customer service, great staff, great experience and excellent over all service. They appreciate there customers and know how to get the job done. It doesn't stop at sales(#Joey Merlino,#Bernard Youngma excellent over all service. They appreciate there customers and know how to get the job done. It doesn't stop at sales(#Joey Merlino,#Bernard Youngman), the service department is extremely helpful and gets the job done right the first time(#Mike Martinez)! They make you feel like you're family,a very friendly environment. A++ to everyone, that works here... Keep up the good work!!! More
by Darlin Nikki 78😉
Employees Worked With
Mike Martinez
March 24, 2023
I brought in a 2014 Altima for lack of power on heavy acceleration. Ron Sharp contacted me and says they've diagnosed the concern and determined the transmission was causing my problem. I approved the tr acceleration. Ron Sharp contacted me and says they've diagnosed the concern and determined the transmission was causing my problem. I approved the transmission replacement for $6,168.07. After the transmission was replaced, Ron calls and says now the car needs a new fuel pump. I asked Ron if the symptoms were still the same after the transmission replacement and Ron and the Tech confirmed, the car still had the same exact symptoms. The fuel pump cuts out and loses fuel pressure under hard acceleration. It appears the tech misdiagnosed the concern and installed a new transmission. I expressed my concern about misdiagnosing and asked if they could remove the transmission since it DID NOT FIX my problem. I spoke to the Service Lane Manager, Mike, who says the transmission has been programmed to the car and it will not be removed. The excuse Mike used was there was an overheat code and the transmission had to be replaced. So I was sold a transmission for one overheat code even though that was NOT the reason for my issue. I'm not sure the Service Manager is even aware of the situation. Very disappointed. I feel robbed. How can any business operate by "shot gunning" repairs that were not needed. On top of it all, the vehicle was absolutely filthy and they couldn't even wash it after a $6,743.84 bill. More
by Micah
Employees Worked With
Ron Sharp
