AutoNation Nissan Las Vegas

Had the absolute best experience here! !! Bobby was so helpful and patient and overall such a great person and made the entire experience amazing!!!! !! Bobby was so helpful and patient and overall such a great person and made the entire experience amazing!!!! More

It wound up that I had two great salesmen ! I delt with one on the web-site and another when I got at the dealership. I had shopped at all of the Nissan dealers "on-line" before picking AutoNat I delt with one on the web-site and another when I got at the dealership. I had shopped at all of the Nissan dealers "on-line" before picking AutoNation.....and for the life of me I had forgotten which one that had been helping on-line" ( I am terrible with remembering names ) Long story, but I was working with someone that just came up to me and asked if I had been helped.....he showed me the suv that I had looked at on-line. Then as we started to do the paper work....the one I had been working with on-line heard us talking and he asked me if I was Richard from Pahrump ! I said yes and then he worked with me the rest of the time ! Both were/are great guys, they were both friendly and professional ! I hope some how the both can get five stars ! More

There is one staff member, Andrew, who is extremely incompetent as my previous visit, he lost my keys. When I took a second chance, this past June, I did make a comment under my breath that I did not w incompetent as my previous visit, he lost my keys. When I took a second chance, this past June, I did make a comment under my breath that I did not want to deal with this individual, but as the computer system was down, I had no choice. he was rude and abrasive but again, I had no choice. I was told one to three hours for a simple oil change, which is ridiculous. I was not asking for any extra services other than the oil change. When I went to inquire after two hours , the service manager pulled me aside and told me flat out he did not appreciate me calling his staff incompetent and told me to take my business elsewhere. I immediately went and talk to the sales manager, from which I had purchased one 2023 vehicle, and three used vehicles from that specific dealership for cash. Between the sales manager and the dealership general manager, they both agreed being told to take my business elsewhere was not appropriate under any circumstance I will concede that I may not have been correct and stating my feelings about the staff member, however, again he was incompetent because it took another 30 minutes to get my vehicle pulled up after I was told it was done . More

The system was down. I had a 7 am appt amd no one had contacted me by 10 am I had a 7 am appt amd no one had contacted me by 10 am More

Friendly service, great work. The waiting room is also very comfortable while waiting for service. The waiting room is also very comfortable while waiting for service. More

Recall fixed in a timely manner Tire’s rotated and oil changed Wait was reasonable changed Wait was reasonable More

Ryan was great! Great experience, & fast in and out, explanations and pictures to show what needs to be done. Great experience, & fast in and out, explanations and pictures to show what needs to be done. More

I had a great experience with Jenzel. He was very professional and I never felt like I was being pressured into buying something I did not want. I will return in the future. He was very professional and I never felt like I was being pressured into buying something I did not want. I will return in the future. More

The dealer went out of there way to get us the car we wanted. Anthony Cazacu drove to Arizona to get the car in a dealer swap. wanted. Anthony Cazacu drove to Arizona to get the car in a dealer swap. More

I took my 2024 Nissan Frontier with less than 600 miles in to the service department at AutoNation Nissan Las Vegas to have them look at an issue with the AC system emanating a nasty smell. The first thing in to the service department at AutoNation Nissan Las Vegas to have them look at an issue with the AC system emanating a nasty smell. The first thing that David Tran the service agent told me without even looking at the issue was that it would cost me $150 to replace the cabin filter. I told him that I just bought the truck less than a week ago and it should be covered by the bumper to bumper warranty. He refused and told me it would cost me for them to look at the problem. I would never use this dealership for anything in the future if this is how they treat their customers. More