AutoNation Nissan Las Vegas

Great customer service, great staff, great experience and excellent over all service. They appreciate there customers and know how to get the job done. It doesn't stop at sales(#Joey Merlino,#Bernard Youngma excellent over all service. They appreciate there customers and know how to get the job done. It doesn't stop at sales(#Joey Merlino,#Bernard Youngman), the service department is extremely helpful and gets the job done right the first time(#Mike Martinez)! They make you feel like you're family,a very friendly environment. A++ to everyone, that works here... Keep up the good work!!! More

Initially AutoNation Nissan provided a reasonable offer for the purchase of our used vehicle after their initial inspection of the vehicle. I worked with the Vehicle Aquisition Specialist, Zachary Earnest for the purchase of our used vehicle after their initial inspection of the vehicle. I worked with the Vehicle Aquisition Specialist, Zachary Earnest, after the initial inspection and offer to negotiate a higher purchase price. However, when I brought the vehicle in for the purchase transaction, I was informed that AutoNation Nissan would no longer honor their negotiated and agreed purchase price, but instead was going to reduce that purchase price by $1,500. At that point, I was frustrated with the process and decided not to sell the vehicle that day. I stayed in contact with Zachary and brought the vehicle back in a few days later to complete the transaction. It was agreed at that time the vehicle would be purchased for the reduced amount previously stated. We dropped off the vehicle to allow AutoNation to prepare the transfer paperwork and the purchase check. However, during the 30-minute window that we were gone, we received a call from Zachary stating that AutoNation was no longer going to honor the reduced purchase price and again reduced the purchase price by another $500. At this point I was extremely frustrated with the process and the lack of integrity that the dealership showed, however I just wanted to complete the purchase process and be done with the transaction. I agreed to proceed with the now reduced price of $2,000 from the original negotiated purchase price. In my opinion, AutoNation Nissan advertises themselves as able to beat any purchase price. To me this seems like a fraudulent claim as a sales ploy to bring people into to sell their vehicle. When a customer and a business negotiate a price and then the business reneges on the agreement, not once, but twice and at the very last minute, that is completely unprofessional and disreputable. In the future, I will not be recommending AutoNation Nissan to anyone for the sale of their used vehicle. To know that AutoNation Nissan will provide and attractive offer and then not honor it in the end it not worth the time or effort! More

Great service at every aptmnt. Matt is the rep that helps me every time & gets it done! Matt is the rep that helps me every time & gets it done! More

My service advisor is Ron Sharp. He always takes care any issues I have with my vehicle very knowledgeable and willing to assist you with any issues you may have with your vehicle. T He always takes care any issues I have with my vehicle very knowledgeable and willing to assist you with any issues you may have with your vehicle. To top it off the services are done pretty quick and at the end you are given of the detailed work done on your vehicle to include the following requirement for the next service. Very friendly and is willing to go out of his way to served you with your vehicle. Service with a smile. Awesome work Ron Sharp. Keep up your awesome work ethics. Bravo Zulu in military way of saying you did an awesome work. More

Great service, work finished in a timely manner. Nice waiting area! Ken, the service agent was great! Nice waiting area! Ken, the service agent was great! More

Still have problem after leaving dealer in other words what was broken isn’t fixed. what was broken isn’t fixed. More

The gentleman that help me segio was nice and proud to work for the company him was great a+ work for the company him was great a+ More

Thank you Ron and Bill for getting my Pathfinder in to be serviced + repaired quickly and for making a rental car available while mine was in the shop. Ron kept me up to date on repairs, costs, and what was serviced + repaired quickly and for making a rental car available while mine was in the shop. Ron kept me up to date on repairs, costs, and what was and wasn't covered under my warranty. His friendliness + good communication was much appreciated! This dealership has a clean, comfortable waiting area with a TV, phone chargers, and coffee maker. More

Consultation was good before service. I had a 60,000 mile service and three options were explained. I had a 60,000 mile service and three options were explained. More