AutoNation Nissan Las Vegas

Wait with appointment was a bit longer than I was told but customer waiting area is comfortable with large tv, several chairs, free coffee and bottled water and a (temperature wise) cool atmosphere. Have but customer waiting area is comfortable with large tv, several chairs, free coffee and bottled water and a (temperature wise) cool atmosphere. Have been coming here for over a dozen years and AutoNation has earned my trust and future vehicle purchases. Always upfront with what my vehicle requires service wise, pricing is explained and I am given the option of which work to perform. No pressure. This most recent service appointment was my first time meeting Matt. He explained recommended services and gave me print outs so I had references to all he said. I've met every advisor at AutoNation over the past 12+ years. Matt is a true asset to the AutoNation service writer family. More

Had my car fixed with Ken and I am satisfied with the service. Whatever problems I had with the car was solved and I was given a rental to manage the days without the car. So yes I am pleased with their service. Whatever problems I had with the car was solved and I was given a rental to manage the days without the car. So yes I am pleased with their work and their use of the extended warranty that save my a ton of money. More

Autonation Nissan took great interest to resolve the issue and got my truck repaired under warranty. issue and got my truck repaired under warranty. More

The Sales Team at this location is wonderful but the Service Department is awful! Each time I have come in for service they didn’t have records of my contract. Had to go to Finance to get this straigh Service Department is awful! Each time I have come in for service they didn’t have records of my contract. Had to go to Finance to get this straightened out. This last week I had to wait for my car as I didn’t have a ride home. I had an appointment at 11:30 and I was still waiting at 2;30. They don’t offer shuttle service either. I don’t understand why they overbook if they don’t have the personnel to get the job done. This is very frustrating. More

It wouldn’t be fair to give 5 stars since I only had business with the service department. Although I don’t agree with the many things they say need repairing on my car, they took care of the recalls I business with the service department. Although I don’t agree with the many things they say need repairing on my car, they took care of the recalls I sent there for and the service technician, Ryan, was very professional and treated me nicely and with respect. He offered suggestions on what to repair first and foremost, answered all my questions in what I regard as very truthfully. Although the recalls took 4 hours to complete while I waited, I’d return if necessary. More

Oil change time completed was excellent. Did not take unnecessary time to wash as they noticed that my truck was clean Did not take unnecessary time to wash as they noticed that my truck was clean More

Leased a 2021 Rogue and had transmission issues from the first week. Had 8 visits since then and it is still having problems with the CVT. Software has been changed bit I know I will never deal with Nissan first week. Had 8 visits since then and it is still having problems with the CVT. Software has been changed bit I know I will never deal with Nissan ever again. More

Best Nissan Service in Las Vegas. Excellent service staff very attentive to my needs get up the great work. Excellent service staff very attentive to my needs get up the great work. More

Maria Mejia is a rock star! ! She was very informative, personable, and knowledgable. Welcomed us as we walked in the door, worked me in without an appointment and showed extreme ! She was very informative, personable, and knowledgable. Welcomed us as we walked in the door, worked me in without an appointment and showed extreme concern while I described my issues regarding the necessary work needed to be done on my girl "Graycee". Thanks again so much Maria, I appreciate you and all your amazine help!! My Altima "Graycee" appreciates you, too. More

Service Advisor, David Tran was amazing. He answered all of my questions, gave a few recommendations for breakfast near by, and he is always smiling with an upbeat attitude. We will definite He answered all of my questions, gave a few recommendations for breakfast near by, and he is always smiling with an upbeat attitude. We will definitely be back for future maintenance. More