AutoNation Nissan Chandler - Service Center

Great experience I liked the fact that they were nice and accommodating on the phone when I scheduled my appointment for an oil change. I ended up being early, and Bla I liked the fact that they were nice and accommodating on the phone when I scheduled my appointment for an oil change. I ended up being early, and Blake helped me right away. He was very courteous, so I would recommend this place. More

Horrible service I purchased a Nissan from a different dealer in the Valley, but recently moved closer these guys. Today I called about a service issue and wanted t I purchased a Nissan from a different dealer in the Valley, but recently moved closer these guys. Today I called about a service issue and wanted to know if it was covered under my extended warranty. Debbie, the receptionist answers the phone and immediately puts me on hold. After about 7 mins she picks the phone up. I ask my question. Without hesitation she says "NO" it's not covered. I asked Debbie how can she be sure, she didn't even ask my name, VIN, warranty contract number, anything. She said "I'm sure" and then placed me on hold again. I rifled through my file cabinet and found my contract. I called the 3rd party company that they farmed the warranty out to. They told me the issue IS covered. I called AutoNation back to speak with Debbie's supervisor. She must have taken note of my number because each time I called I heard someone pick up the phone and hang-up on me. After several failed attempts at contacting service, I reached out the sales where Zack tried to connect me to Tobi? Long-story-short, each time I was transferred their system "conveniently" disconnected or hung-up because no one was at that extension. Just a glimpse into what you can expect from them after your purchase. More

Good experience,service and sales departments are superb Sales department was great and so is the service department.Salesman was extremely helpful and explained everything perfectly and got me the deal I wa Sales department was great and so is the service department.Salesman was extremely helpful and explained everything perfectly and got me the deal I wanted.Sevice and parts have been great also. More

Service with Alex Stopped in for an oil change with no appointment. Yup! Just showed up. Alex took care of me immediately and got two recalls fixed on my vehicle. Would Stopped in for an oil change with no appointment. Yup! Just showed up. Alex took care of me immediately and got two recalls fixed on my vehicle. Would definitely recommend. More

Service Alex is great and always busy but acknowledges me! Helps deal with problems and gets them fixed. Still waiting for service recall part to come in. Ho Alex is great and always busy but acknowledges me! Helps deal with problems and gets them fixed. Still waiting for service recall part to come in. Hope it's soon after a week. Thank you. Barbara More

Horrible service department!!! Title says it all. Just trying to get a hold of some at the service department was horrible. Would not recommend working with Nate he was not friendly Title says it all. Just trying to get a hold of some at the service department was horrible. Would not recommend working with Nate he was not friendly nore professional. Walked in to go pick up car and he did t even greet me when I walked up to the counter. Overall experience was bad would never come back here again. More

Service repair Took 2012 frontier in for window tinting and oil change. The person who did the window tint cut my drivers side door molding. Service advisor said the Took 2012 frontier in for window tinting and oil change. The person who did the window tint cut my drivers side door molding. Service advisor said they would repair it free of charge. Its been a month and he never called. I left messages for him. He never called. Never do business with this place. Now its going to cost me more money to have it repaired. More

Another Very Efficient Service Appointment Took our Murano in last week for recall work. Easy to make the appointment on line. Got there early, no problem. Dropped off the care. Car was ready i Took our Murano in last week for recall work. Easy to make the appointment on line. Got there early, no problem. Dropped off the care. Car was ready in about three hours. All set to go when we went to pick it up. Alex Reyes did a fine job, as always, keeping us informed about the work to be done. We'll need to go back when a part arrives for one of the recall items, and Alex explained it all. Thanks again. More

Good Experience, all 3 times so far I had some work done at this location. Auto body work after an accident and oil changes a couple of times. The work was done well, efficiently, at a I had some work done at this location. Auto body work after an accident and oil changes a couple of times. The work was done well, efficiently, at a fair price and the staff were very pleasant. More