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AutoNation Nissan Chandler - Service Center
Chandler, AZ
667 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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667 Reviews of AutoNation Nissan Chandler - Service Center
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December 30, 2022
I always receive great service whenever I take my truck in for regular maintenance, Pat is always helpful and knowledgeable to all my questions or service needs. in for regular maintenance, Pat is always helpful and knowledgeable to all my questions or service needs. More
by rewdboi
Employees Worked With
Pat
December 28, 2022
Went for a vehicle recall notice I've received in the mail, and what a surprise!! they did not have the parts to do it. so the only thing I accomplished was the 20k oils change and even at time of pick u mail, and what a surprise!! they did not have the parts to do it. so the only thing I accomplished was the 20k oils change and even at time of pick up they could not find the key to my vehicle. More
by kintodechala
Employees Worked With
Dustin
December 27, 2022
The facts are pretty straightforward Dropped my vehicle off at 7 am for a brake Flush and also inspection on brake inspection for Replacement. Was told I would get a call with the Quote in 2-3 vehicle off at 7 am for a brake Flush and also inspection on brake inspection for Replacement. Was told I would get a call with the Quote in 2-3 hours. No one called me and I called at 1:15 and no answer to get update on my car. I dialed the number to schedule a service and got call center. Call center said the service department was out of office from 12 till 2 PM and that someone would call me as soon as they got back into the office. I never received a call from the service department to give me a quote or tell me what service they were going to perform or to tell me if my brakes needed to be replaced. I called two times at 4:55 and two times at 5:00 pm and no one answered. I was worried because I thought perhaps the service department would be closing down soon for the day and was worried that no one had called me back and I need my vehicle. I want an entire day without a vehicle…days before Christmas with a xxxx ton of tasks to get Done. Therefore I went back into my emails where I have experienced the same issues with the same dealership. And I emailed several people to see if someone would pick up the phone and call me and help me understand what service was done to my car, how much I owed, and when I can pick up my vehicle. I have bought nothing but Nissans for close to 30 years. I bought this vehicle here in 2015 and have loyally returned for service repairs, gone to the collision center twice, oil changes, etc. Rest assured I will never buy a vehicle from this dealership or bring my vehicle back here for service ever again. More
by Hawkdinger
Employees Worked With
Don’t know
December 27, 2022
I had very positive experience here. The staff are very professional and efficient. Caryl Curtis who was the services rep went above and beyond. Highly recommend this place! The staff are very professional and efficient. Caryl Curtis who was the services rep went above and beyond. Highly recommend this place! More
by fanzhang2013
Employees Worked With
Caryl Curtis
