AutoNation Nissan Chandler - Service Center

We didn''t have the best experience when we purchased our when we went through financing. I will say the gentlemen that wrote up the paperwork did what he could to make up for it by giving us free oil chang when we went through financing. I will say the gentlemen that wrote up the paperwork did what he could to make up for it by giving us free oil changes. However, we had issues with hard water stains either on the window before tinting or on the tint that would come off. Took a couple asks for a manager to final call us back. We ended up never taking it back because life got in the way and the dealership is an hour away from us. I did recently take my Nissan Kick for its first oil change and Lance was great. He did help try and address our window issue with the hard water stain but he did notice issues with the tent that we need to watch over. However, my car got vacuumed but wasn't wash which I would have like to have seen it washed if they went to the trouble of vacuuming it. There was no shuttle available which I didn't learn about until I arrived for my 7am appointment. THen was told a ride could be available around 9, which would be the time my car would probably be done. I couldn't take time off work so I had to have a friend at the last minute pick me up and luckily take me back when my car was done. So no I would not necessarily recommend this dealership based on my own personal experience. I can share that my brother and sister-n-law did purchase from the same dealership and had a way better experience. Maybe our experiences have been bad timing. More

We have nothing but great things to say about AutoNation Nissan in Chandler. We have always been treated awesome by everyone we have had dealings with there especially Marco in the service department. We h Nissan in Chandler. We have always been treated awesome by everyone we have had dealings with there especially Marco in the service department. We highly recommend AutoNation Nissan in Chandler 100%. More

Great and fast service. Jeremiah was so nice and friendly. He has great customer service. Jeremiah was so nice and friendly. He has great customer service. More

Very kind and professional staff. Answered all my questions. Used to run my car thru car wash .. that would be nice. Answered all my questions. Used to run my car thru car wash .. that would be nice. More

We have been having our cars serviced at this dealership for years and Julio has been our service advisor since the beginning. He is the reason we continue to purchase and service our cars at this locatio for years and Julio has been our service advisor since the beginning. He is the reason we continue to purchase and service our cars at this location. Excellent and trustworthy service always!! More

Caryl is great she is our go to gal . She knows our car well . We are very sure that we will be well taken care of . She knows our car well . We are very sure that we will be well taken care of . More

Beware: The AutoNation Nissan Chandler (AZ) service department does not routinely follow up on callers or even return phone calls when asking for information about announced recalls. I have been receiv department does not routinely follow up on callers or even return phone calls when asking for information about announced recalls. I have been receiving emails and letters from NissanUSA alerting me that my model Nissan has an open recall and to contact my dealer for scheduling an appointment to apply the remedy. These notices specifically stated that they already had a remedy and to schedule the visit. However, when I contacted the dealer, they informed me that NissanUSA did not yet have a remedy in place, despite the notices I received stating the opposite. This has been going on for 3 months. Just this past month, I received 2 more notices from NissanUSA asking again that I schedule the repair visit. After I called and left 3 messages with 2 service department people, including the manager, I called NissanUSA and discussed the matter with them. They informed me the remedy had been forwarded 2 months ago to all Nissan dealers, including the 3 in my area. They then tried to contact my dealer themselves while I was on the phone with them but said they were unable to locate anyone to speak with who had any knowledge about the recall and its remedy. I then called the dealer again and asked that whoever handled this matter call me back to schedule the remedy. No one ever called me back that day nor the day after. So, I called another local dealer (East Valley Nissan) and was able to schedule my car the following day to apply the recall remedy. Problem solved. I will no longer deal with AutoNation Nissan Chandler for any future vehicle needs I may have. More

Advisor was super friendly and seemed accommodating until it was time to pick up vehicle. Prices were ridiculously high, requested services not performed, recommended services overpriced and not necessary an it was time to pick up vehicle. Prices were ridiculously high, requested services not performed, recommended services overpriced and not necessary and vehicle not available as promised. Advisor recommended services that were not needed and when questioned he made up information attempting to justify recommendations. Had return two times in the next 10 days to have services completed correctly. Being nice doesn’t disguise lies, shoddy work or price gouging. Awful, insulting and disrespectful experience. More

I have been going to Auto Nation Nissan Chandler for about two years now, and I can say I am very pleased with my Service Advisor Chasity, she has excellent customer service skills ,she is friendly and about two years now, and I can say I am very pleased with my Service Advisor Chasity, she has excellent customer service skills ,she is friendly and makes me feel comfortable. She gets the job done. More

Super helpful and friendly staff with an accommodating and clean facility. Never had any issues bringing my vehicle in to get service done here, would highly recommend. and clean facility. Never had any issues bringing my vehicle in to get service done here, would highly recommend. More