AutoNation Nissan Chandler

In and out in a timely fashion. Washed vehicle, thanks, Boyd. Had appointment and things went well. Washed vehicle, thanks, Boyd. Had appointment and things went well. More

My service advisor Jennifer Lane is the best! She's done an amazing job scheduling my service appointments and goes on a beyond to get you in and out. Thank you! She's done an amazing job scheduling my service appointments and goes on a beyond to get you in and out. Thank you! More

Overall a very good experience. The salesman was very helpful and patient, no pressure tactics at all. The salesman was very helpful and patient, no pressure tactics at all. More

My experience here improved since the last time I was here. I’ll keep bringing my cars here. here. I’ll keep bringing my cars here. More

Previously I have received excellent customer service. This time I waited for 3 hours to have my oil changed and tires rotated ( yes I had an appointment). When finished my car had not been washed, let This time I waited for 3 hours to have my oil changed and tires rotated ( yes I had an appointment). When finished my car had not been washed, let alone sanitized as promised in my reminder email. On the way home ( I live an hour away) my car was making a noise it had not made on the way there. Came to find out the "technician" that worked on my car did not tighten the screws on the skid plate on either side of my car! VERY SLOPPY WORK. Needless to say I was not happy. More

Jennifer was excellent in the service department. Responsive, friendly and kept me updated on the service time for my car. Great client service!!! Responsive, friendly and kept me updated on the service time for my car. Great client service!!! More

My service advisor was Boyd Hamilton- He is the very best! If it wasn't for him, I wouldn't keep bringing my vehicle back in for service. best! If it wasn't for him, I wouldn't keep bringing my vehicle back in for service. More

Great customer service. Didn’t take long. Friendly staff and were very helpful with keeping records of previous maintenance. Didn’t take long. Friendly staff and were very helpful with keeping records of previous maintenance. More

My first service appointment was not handled very well. Adrian - who originally checked me in was very personable and helpful. My appointment was at 10, dropped the car approx 9:45. Never received a call t Adrian - who originally checked me in was very personable and helpful. My appointment was at 10, dropped the car approx 9:45. Never received a call that it was ready. I called them at 4 pm and Adrian was not located, a message would be left with him. At 4:30 when I had no way to get home, I called my husband to pick me up. We went to the dealership and Jennifer was uncaring and did not really address me at all. She did say Adrian was called to an emergency, and they forgot to call me. She threw my keys to an attendant - who did not catch them so they fell to the floor. When my car arrived she said just go - you don't need to sign anything. I would like to be handled by a different service advisor next time. More

Once again, it was a pleasure to work with Julio. He is the reason that we have come to Auto Nation in Chandler to purchase 2 Nissan Muranos. He is the reason that we have come to Auto Nation in Chandler to purchase 2 Nissan Muranos. More