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AutoNation Nissan Chandler
Chandler, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I had very positive experience here. The staff are very professional and efficient. Caryl Curtis who was the services rep went above and beyond. Highly recommend this place! The staff are very professional and efficient. Caryl Curtis who was the services rep went above and beyond. Highly recommend this place! More
Appointment time was set up for 8am. After three hours I called and left 2 messages an hour apart to see when work would be completed, never heard back so just showed up around 1 Wait After three hours I called and left 2 messages an hour apart to see when work would be completed, never heard back so just showed up around 1 Waited another 40 minutes took car home issue was not fixed More
So normally, I am extremely happy with all services I get from AutoNation Nissan Chandler. However, I’ve been extremely disappointed to say the least of lately. I purchased a car about 2 months ago. At the t from AutoNation Nissan Chandler. However, I’ve been extremely disappointed to say the least of lately. I purchased a car about 2 months ago. At the time of my purchase, I traded in another vehicle. Nick was the sales guy and I advised him of the dollar amount that was still owed on my previous vehicle. I was told that anything owed over the dollar amount that my previous vehicle was appraised for would be added into my loan for my new vehicle, which I was perfectly fine with. However, I found out that the vehicle was not fully paid off, and there is still a balance left on my previous loan I immediately reached out to Nick and I asked him about it and he said that’s some thing I have to discuss with finance so I reached out to finance talk to Mike the what I believe to be the Director. I think it’s what he is now for finance. He advised me on November 9 after I contacted him that he would reach back out to me ASAP. He would bring this information to the attention in the meeting that they were supposed to have the next morning etc. He has failed to reach out to me since November 9. I have attempted to reach him on multiple occasions and he has not returned a phone call or a text message. So now I sit here with a loan balance due on my previous vehicle that now I’m going to have to pay because it will affect my credit if I don’t. To say the least they have definitely screwed me over in the situation because I am left to pay not one but two car payments. Furthermore, it infuriates me because I told Nick I would not purchase a new car if I was going to be left with a balance on my previous car. I was LIED to. I have literally gone from an extremely satisfied customer to an extremely unsatisfied customer due to this experience. So yeah if you’re looking to get screwed over right before Christmas by all means purchase a car from AutoNation Nissan Chandler. More
The best dealership in town. Excellent service and very friendly. Every time I take my car in, I’m always 100% confident that my car has been taken care of. Excellent service and very friendly. Every time I take my car in, I’m always 100% confident that my car has been taken care of. More
I had a great experience for my first time getting my vehicle serviced. The staff was friendly and knowledgeable. They also had my car ready ahead of schedule. vehicle serviced. The staff was friendly and knowledgeable. They also had my car ready ahead of schedule. More
FANTASTIC is the only word that can describe my experience with this dealership! This is the 4th vehicle that I have purchased from an AutoNation location for my kids. I purchased the 2017 Altima experience with this dealership! This is the 4th vehicle that I have purchased from an AutoNation location for my kids. I purchased the 2017 Altima as a first car for my 17 year old daughter. After a couple of weeks of driving she said that the car after stopping at a light or sign would rev up but not move forward for 3-4 seconds. She was alarmed and so I contacted Auto nation Nissan Chandler, told them about the situation and they asked me to bring the car back to them that day. The service gentleman who I worked with was named Dustin and he exceeded my expectations from the initial phone call to us picking up the repaired car 2 days later. He confirmed that the car was under warranty, had the entire transmission replaced and even changed the key battery for my daughter. For this reason I will buy first cars for my two youngest boys from Auto Nation Nissan Chandler and hope that Dustin receives an accomodation for his exemplary work. More