AutoNation Nissan Chandler

Chastity was my service advisor when I had my truck towed in. She was prompt and kept me updated the whole way through. They had to order the starter for my Titan and she was able to provide a loaner until t in. She was prompt and kept me updated the whole way through. They had to order the starter for my Titan and she was able to provide a loaner until the truck was fixed. Really appreciate her seeing it through and keeping me updated. More

All employees involved in the purchase and the trade-in of our old Murano were very accommodating and bent over backwards to make the transaction for us. Konrad, Mohammed, Jennifer, and Jered were most he of our old Murano were very accommodating and bent over backwards to make the transaction for us. Konrad, Mohammed, Jennifer, and Jered were most helpful. When it looked that the sale would not be accommodated, Jennifer and Jered stepped up to the plate and made things happen. They truly had our best interests at heart. In addition, Mohammed took his time with us and was meticulous in covering our options. Overall, it was the best experience we have ever had in the daunting exercise of purchasing a vehicle. More

This service department employee stole my battery from my car and put in a junk battery which I had to replace by my own expense and now sends me a 25% off coupon for a new battery! I do not recommend the se car and put in a junk battery which I had to replace by my own expense and now sends me a 25% off coupon for a new battery! I do not recommend the service department!! More

Very helpful professional staff to work with, navigated through the purchased process really easy also the place looked presentable ,clean and accessible. through the purchased process really easy also the place looked presentable ,clean and accessible. More

They always do a super job on my Altima, whether it's an oil change or something major. I trust them! oil change or something major. I trust them! More

It was very easy to schedule an appointment, and the service was performed in a timely fashion. The friendly staff took care of everything! service was performed in a timely fashion. The friendly staff took care of everything! More

I had a few problems with getting my car in to get serviced but your dealership help me greatly, so thank you and good job. serviced but your dealership help me greatly, so thank you and good job. More

My advisor is always nice and helpful when it comes to needing services done on my car. needing services done on my car. More

I have used this dealer for over 15 years. I trust their work. Their staff always does a good job communicating what needs to be done. They always do the job right the first time, no returnin I trust their work. Their staff always does a good job communicating what needs to be done. They always do the job right the first time, no returning. I bought my Pathfinder here is 2015 and the buying experience was a breeze. Highly recommend this dealership! More

One star is one star too many! !! The finance guy, via the sales guy, tried to get me into a loan at two times the going rate. I already had pre-approval from my bank. When !! The finance guy, via the sales guy, tried to get me into a loan at two times the going rate. I already had pre-approval from my bank. When I shared that they stated they hadn't submitted the application to my bank. However, I had already received credit pull updates on all the places they sent it to and my bank was one of them. Then, they "found" a better rate while trying to sell me $6000 worth of warranty, GAP, and phase of the moon insurance. Okay, I made up the moon part. Finance guy says he will need my signature on CPO form and that he will email it the next day. Finance guy blamed sales guy despite it being Finance guy's error. Still unresolved. Also, my trade in loan has not been paid yet. They listed and looks like they sold the trade in. So, I encourage you to avoid AutoNation in general and Chandler specifically. No haggle price, but lots of abusive financing games and "overlooked" CPO paperwork. AVOID!!! 01-13 Update: The CPO paperwork was finally sent. Still awaiting info regarding trade in loan payoff. More