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AutoNation Nissan Chandler
Chandler, AZ
1,039 Reviews
For Nissan shoppers in the Southeast Phoenix area, there is no better place for new and used Nissan cars, trucks, and SUVs than AutoNation Nissan Chandler. Our Chandler, AZ showroom features one of the largest inventories of new and used Nissan cars, trucks, and SUVs in the Phoenix area, including all of the latest models. And with our exclusive lease and finance specials, getting behind the wheel of a new Nissan is easier than ever. So whether you're trading-in for a new Nissan car, truck, or SUV, or getting behind the wheel of a Nissan for the very first time, we are sure to have the perfect Nissan for you
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,039 reviews
July 13, 2023
Jennifer Lane, My service adviser, is the best service rep that I have ever dealt with at any dealership, regardless of car brand. Awesome experiences with the whole Autonation Chandler Nissan group in rep that I have ever dealt with at any dealership, regardless of car brand. Awesome experiences with the whole Autonation Chandler Nissan group in Sales and especially the Service Dept. More
by biker2453
Employees Worked With
Jennifer Lane
July 11, 2023
On May 25 I took my car into Auto Nation Nissan Chandler in Gilbert Arizona, I got several emails in regards to trading my car in etc, I made an apt and showed up, went in and started the process to get my in Gilbert Arizona, I got several emails in regards to trading my car in etc, I made an apt and showed up, went in and started the process to get my car appraised. Back story I was involved in a hit and run a month or 2 prior and didn’t know if I wanted to just get the bumper replaced or potentially a new car. While my car was getting appraised I waited inside the appraisal manager came back and told me the options. And I proceeded on my way. Fast Forward to June 14,2023 I got a DM from a friend and it was a video of my car that was reposted on Instagram from Tik Tok of an employee by the name of “Nismo” aka Nick Scherr he took a video of my car basically insinuating that I did not take care of my car and that I’ve only had the Vehicle for 3 months( which is not true) and it’s in bad condition etc.. the video ended up going viral on tik tok and so many comments were being made about me and my character and nick chiming in on those comments as well. Imagine the embarrassment. I immediately called the dealership I spoke w/ Ryan who was very apologetic regarding this incident . he advised me that he would have the GM Victor would reach out to me.. it took victor all day to call me I ended up calling several times until I got ahold of him.. and the conversation I had with victor was very unsettling.. he barely wanted to apologize for the incident that occurred with his employee he said he would get the video taken down and speak w/ Nick regarding this.. but he also advised me that people do have freedom of speech insulating that it was okay for him to post those kind of videos, I asked him had he watched the video he replied back he doesn’t have social media it’s not something he is into. I asked for corporates number and he was happy to give it over. Victor made me feel like my feeling did not matter one because it took all day to respond and then when he did his reply to my complaint was very lack luster. I am embarrassed that my car was plastered all over social media and talked about as if I wanted this damage to be done to my car. I am very disappointed in Auto nation Nissan Chandler I have sent plenty of people to you all who have actually bought cars w/ the sales team all for me to be treated in this manner. I work in customer service and I would never go out of my way to record someone’s car or anything for the matter freedom of speech or not. I bought this car in privacy not w/ the intent of behind bad mouthed or shamed of how my car looks. there is just some things you don’t do. You don’t know what people are going thru and what can trigger or hurt someone, it cost nothing to be a decent human being and I just didn’t think auto nation would hire people like that I’m sure that is not a part of Auto nations core values as a company. More
by sabrazsiag
Employees Worked With
Nick Scherr
July 10, 2023
My engine light came on, so I took it in and they told me it was covered under warranty so I paid nothing! They did recommend other services but we’re not pushy at all. The two people I worked with were very it was covered under warranty so I paid nothing! They did recommend other services but we’re not pushy at all. The two people I worked with were very kind and informative. I will bring my vehicle back here for sure! More
by Karl
Employees Worked With
Danny
July 10, 2023
I recently had to visit AutoNation Nissan Chandler after my Titan broke down. This unpleasant experience was unbelievably very pleasant thanks to the service I received from Jennifer. Jennifer is so attenti my Titan broke down. This unpleasant experience was unbelievably very pleasant thanks to the service I received from Jennifer. Jennifer is so attentive and ensures that she stays in communication every step of the way. No way was she pushy, she provided all options to us and took care of us 100%. AN Nissan Chandler has always been really good with us. We have zero complaints and will definitely be coming back here for all our needs and future vehicle repair. Thank you Jennifer for the amazing customer service provided. More
by Sergio.G
Employees Worked With
Jennifer
July 10, 2023
Julio is the best! He always takes care of me. Someone didn't show up for work in the service department, and it took longer than normal to get an oil change, so Julio He always takes care of me. Someone didn't show up for work in the service department, and it took longer than normal to get an oil change, so Julio took $25 off my oil change! Now that's service! More
by azdrumman
Employees Worked With
Julio
July 07, 2023
They are polite and friendly. ..keeps you Informed throughout the process. Did not try to sell me more than what I was there for. Even followed up with me a couple times after se ..keeps you Informed throughout the process. Did not try to sell me more than what I was there for. Even followed up with me a couple times after service. I will be back More
by kjsmith9295
Employees Worked With
Destiny
July 03, 2023
ANNC did the absolute best to get me this 2015 Ford Flex. The price was fair and they picked me up at the air port with my Flex so I could drive it. I will by again from this dealership. I drove it home t The price was fair and they picked me up at the air port with my Flex so I could drive it. I will by again from this dealership. I drove it home to Muskegon, Michigan 2174 Miles and the car was perfect. Thanks ANNC. More
by robin.elliott47
Employees Worked With
Anthony and Ian
