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AutoNation Maserati Stevens Creek

Overview Reviews (42)

AutoNation Maserati Stevens Creek

Name: AutoNation Maserati Stevens Creek
Address: 4520 Stevens Creek Boulevard, San Jose, CA, 95129, US
Telephone: (408) 983-5400
Rating: 3.9

3.9

42 Reviews

4520 Stevens Creek Boulevard, San Jose, California 95129

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Sales: (408) 983-5400

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AutoNation Maserati Stevens Creek

San Jose, CA

Overview

Reviews

3.9

42 Reviews

Call Dealership (408) 983-5400

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4520 Stevens Creek Boulevard

San Jose, CA

95129

Directions

3.9

42 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (42)

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Sales: (408) 983-5400

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Showing 42 reviews

December 31, 2021

SERVICE VISIT

Everyone top to bottom was extremely professional and helpful. Hannah kept me informed every step of the way. helpful. Hannah kept me informed every step of the way. More

by Tom

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Hannah

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December 12, 2021

SERVICE VISIT

Hanna in service was great. Definitely coming back to this dealership because of her help. this dealership because of her help. More

by Sia

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Hannah, Sydney Thorp

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December 06, 2021

SALES VISIT - NEW

We had a great experience! Constant communication and updates. Quick responses for all of our phone calls and e-mails. updates. Quick responses for all of our phone calls and e-mails. More

by AP

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kyle. George. Jugbhir.

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December 03, 2021

SALES VISIT - NEW

The staff were very nice, accommodating and helpful! They answered all my questions thoroughly and helped me pick the best car for me. answered all my questions thoroughly and helped me pick the best car for me. More

by Mitra M.

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Sales, accounting

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November 09, 2021

SALES VISIT - USED

Drove down from Folsom only to waste 4.5 hours.Car- Drove down from Folsom only to waste 4.5 hours. Car- Maserati 2016 Granturismo Ad said 35206 miles - actual miles were 41,000. Ad said clean car- w Drove down from Folsom only to waste 4.5 hours. Car- Maserati 2016 Granturismo Ad said 35206 miles - actual miles were 41,000. Ad said clean car- windshield was broken. Then the “dim” sales manager (George) had the gall to lowball my mint black on nero w/ carbon fiber 2015 GTS. Walked out after giving him a piece of my mind. More

by MazLove

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

George and Roman

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Nov 14, 2021 -

AutoNation Maserati Stevens Creek responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Maserati Stevens Creek take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 540-1245 -- we hope to hear from you soon.

November 02, 2021

SALES VISIT - NEW

All the employees are great. From the sales to the manager and finance, I feel great. manager and finance, I feel great. More

by D

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kyle, George, Mitchell

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Nov 06, 2021 -

AutoNation Maserati Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 01, 2021

SERVICE VISIT

Overall, I had a great experience! Hannah is fantastic and always easy to work with. I don't ever feel like I'm being taken advantage of in regards to repairs. and always easy to work with. I don't ever feel like I'm being taken advantage of in regards to repairs. More

by cindylawson74

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Hannah

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Aug 22, 2021 -

AutoNation Maserati Stevens Creek responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 23, 2021

SALES VISIT - USED

Sold me a used car that needed massive repairs and replacements. Once I figured this out they of course didn't answer any calls or emails. Reallllllly disappointing. replacements. Once I figured this out they of course didn't answer any calls or emails. Reallllllly disappointing. More

by dcannon05

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Sales Manager and Service Manager

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Aug 22, 2021 -

AutoNation Maserati Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 540-1245 to discuss what we can do to help.

August 07, 2017

SERVICE VISIT

Bad representation of a great brand They don't answer phones, the service is sub par and the staff is unprofessional. They seem to have issues keeping the good staff and replace is with They don't answer phones, the service is sub par and the staff is unprofessional. They seem to have issues keeping the good staff and replace is with substandard personnel. Truly a bad representation of a great brand! More

by MaseFan

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Employees Worked With

n/a

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April 07, 2017

SALES VISIT - NEW

2017 maserati Ghibli My experience at Maserati of Stevens Creek, was great. I am very happy with my new 2017 Maserati Ghibli that I am now leasing. They have some excellen My experience at Maserati of Stevens Creek, was great. I am very happy with my new 2017 Maserati Ghibli that I am now leasing. They have some excellent lease specials available that are very reasonably priced. If you have ever thought of owning and/or leasing a Maserati now is your chance! If you're in the market for a new luxury car don't think that think that purchasing a Maserati is out of reach. Their finance department worked with me and got me a great deal. More

by Leighton J. Davis

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Robert Stuban & Jeremy Thai

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AutoNation Maserati Stevens Creek

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