Back

AutoNation Maserati Stevens Creek

San Jose, CA

3.9
42 Reviews

4520 Stevens Creek Boulevard

San Jose, CA

95129

Directions

By Type

Showing 42 reviews

March 22, 2023

Very professional and friendly. George Dieck, Sales manager that sold me my Maserati was amazing. Best experience I've had purchasing a New Car.And I have had over 200 cars. More

by cperryjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Dieck
Mar 25, 2023 -

AutoNation Maserati Stevens Creek responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 27, 2023

all the problems below on my 2021 SUV LeVANTE did not fix in the dealership for 2 days other than the oil change is done with over $1,100 INVOICE PAID with discount applied. the car rear driver side suspe More

by sad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont know
Mar 04, 2023 -

AutoNation Maserati Stevens Creek responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 540-1245 -- we hope to hear from you soon. Take care!

February 12, 2023

It was pretty decent dealer and the team members were pretty helpful too. The only thing is they did t reduce the price of the car I bought but I still think it was the best price I could find anywhere. More

by Vchoudhary377
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 14, 2023 -

AutoNation Maserati Stevens Creek responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd like, please contact our General Manager at (408) 540-1245. We'd appreciate the chance to make your experience a positive one.

Feb 14, 2023 -

Vchoudhary377 responded

It was pretty decent dealer and the team members were pretty helpful too. The only thing is they did t reduce the price of the car I bought but I still think it was the best price I could find anywhere.

November 07, 2022

Service manager and Assistant Service Manager were friendly and helpful as well as honest about high cost of parts and repairs on my Maserati Quadraporte More

by thoffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Brown: Samer
Nov 15, 2022 -

AutoNation Maserati Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Maserati Stevens Creek. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2022

I was very pleased with Daryl and Samer for making me feel comfortable leaving my Levante for a few days while they took care of all of my needs. My car looks great! Everything was taken care of and no n More

by Irmafgarza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samer and Daryl
Nov 08, 2022 -

AutoNation Maserati Stevens Creek responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 21, 2022

Poor customer experience. Does not care about customers. I came in to fix a problem with the car and was told they did not have sufficient resources to attend to my issue, but More

by claudiovespucci
Customer Service
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Oct 28, 2022 -

AutoNation Maserati Stevens Creek responded

Hi, we are deeply disappointed by your experience at AutoNation Maserati Stevens Creek. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 540-1245 to discuss what we can do to help.

Nov 07, 2022 -

claudiovespucci responded

I contacted the number provided and spoke with George, the sales manager. I provided feedback on my experience and the ongoing issues. He told me he was going to investigate and call me back to discuss next steps. It has been 10 days and I have not heard from him. I have also not heard from the customer care team, to whom I had initiated my complaint more than 2 weeks ago. No one bothered to address the issues or even provide an acknowledgment. The experience continues to be very substandard and plain unacceptable for a luxury car vendor

August 31, 2022

Took my car in for its first service and they did a great job. The only reason I’m not giving 5 stars is because I wasn’t made aware that the service would take over 2 hrs and they had no loaner cars so was More

by Amorte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember their name
Sep 05, 2022 -

AutoNation Maserati Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 23, 2022

Samer went out of his way and took amazing care of me! I'm from Fresno and getting up here to get serviced is a bit of a hassle! He made my experience as painless as a stupid expensive visit could be! LOL More

by gsteinertg@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samer, Alex
Aug 23, 2022 -

gsteinertg@aol.com responded

Thank you Samer!

July 14, 2022

Very nice and fast service (3 days from visit to drive it) to get the car I was looking for. Excellent! More

by ccschwerdtfeger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Samad
Jul 18, 2022 -

AutoNation Maserati Stevens Creek responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 08, 2022

my Maserati has been down now for over 70 days due to dealership damage, un-drivable and no formal response from service department in weeks pretty much being ignored...they should now be paying for my More

by dedrog
Customer Service
Recommend Dealer
No
Employees Worked With
CEO, Kevin Sitch, has never responded to my messages
Jul 11, 2022 -

AutoNation Maserati Stevens Creek responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

2
...