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AutoNation Hyundai Valencia
Santa Clarita, CA
483 Reviews
If you're shopping for a Hyundai in the North LA area, be sure to visit AutoNation Hyundai Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Hyundai vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Creekside Road at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Hyundai, or are a longtime Hyundai owner, our team at AutoNation Hyundai Valencia is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 483 reviews
October 31, 2023
Dealer personnel was not professional. The dealer do not honor the previous contract from Hyundai Valencia. Sent me to previous dealer, a nice person from previous dealer sent a message t The dealer do not honor the previous contract from Hyundai Valencia. Sent me to previous dealer, a nice person from previous dealer sent a message to Manager Vic. He was nice, sugar cone the situation, but did not honor previous dealer service. I did not like the service or the way its personnel treat me. More
by Connie
Employees Worked With
Jonathan
October 29, 2023
Matthew in the Service Department is fantastic and very knowledgeable. He took care of me at my time of drop-off. He made sure i was kept informed and surprised me when my vehicle was ready sooner than he knowledgeable. He took care of me at my time of drop-off. He made sure i was kept informed and surprised me when my vehicle was ready sooner than he had targeted for me. More
by Bradley Warme
Employees Worked With
Matthew Wolinsky
October 28, 2023
Bad customer service in general. No courtesies vehicle and if they offer lift or Uber it’s only 5 miles radios very limited options for customers No courtesies vehicle and if they offer lift or Uber it’s only 5 miles radios very limited options for customers More
by ezb007
Employees Worked With
Didn’t get the name
October 27, 2023
I would not recommend this dealership. I purchased my 2023 Hyundai Kona paid in full in cash back in February 27th. I've regretted it ever since. The vehicle has an extremely faulty automa I purchased my 2023 Hyundai Kona paid in full in cash back in February 27th. I've regretted it ever since. The vehicle has an extremely faulty automatic emergency brake system that will activate numerous random times on the freeways and local streets! This has occurred so many times I've lost count. Every time it happens, your dashboard display shows very bright red flashing lights, and everything locks up. So the tires are frozen, the steering wheel is frozen, the engine is frozen, the car is frozen. I absolutely hate it. The service department at this dealership is absolutely awful. I wish I could return this vehicle and get my money back and wish all of this never happened. More
by starlitesky
Employees Worked With
Andrew Amezcua
October 27, 2023
During a basic 15000 miles recommended service I sent the palisade in with my wife with marked service points so I could ensure repairs were made. All that was paid for was not completed. The service writer palisade in with my wife with marked service points so I could ensure repairs were made. All that was paid for was not completed. The service writer apologized and finished the task. Trust was compromised. Today I showed the rear shocks were blown and Jonathan, who failed to call me back for a week and a half, explained they would only replace ONE shock. That’s mechanically unsound to have unequal shocks. Obviously there is no mechanical understanding and Jonathan refused to connect me with a supervisor. I will be going further up the chain. More
by chapinmx
Employees Worked With
Jonathan.
October 26, 2023
AutoNation uses a call center to set your service appointment. The call center states our car can get diagnosis the same day. You bring your car in and are told that they can not diagnosis car f appointment. The call center states our car can get diagnosis the same day. You bring your car in and are told that they can not diagnosis car for 2 weeks. Your car must stay at the dealer. I felt bad for the service representative who is put in an awful position . Super professional!! There is no rental car until your car is diagnosis. They state you can get a rental car and can " seek" reimbursement. The service manager lies to you and state this is an issue he was not aware of. Then you are told you can put your name on a waiting list for a car. You call auto nation to put in a complaint and hear crickets. You bring your car in for your 20,000 mileage check-up and they try to up sale you in work that is not necessary under your warranty. The repair issue is still not fixed properly. I More
by babs625
Employees Worked With
Jonathan and Matthew
October 14, 2023
I drive from Camarillo to Santa Clarita, despite there being Hyundai dealerships much closer to my home. I do this due to the excellence, politeness, consideration, and efficiency of the mechanics and of being Hyundai dealerships much closer to my home. I do this due to the excellence, politeness, consideration, and efficiency of the mechanics and office staff at the Santa Clarita dealership, which is also where I received excellent customer service when I purchased my Hyundai Sonata Home Hybrid from them. Kevin, my service writer, could not be more polite and respectful. I HIGHLY recommend that you consider driving a few extra miles to experience some of the best service you will ever receive from an auto agency! More
by cdkneisel
Employees Worked With
Kevin Hansen. I do not know the names of the mechanics who worked on my Sonata—but if I did, I’d owe them a case of high-quality Champaign!
